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- Tasks: As a Beauty Advisor, you'll provide expert product advice and ensure a top-notch customer experience.
- Company: Join Space NK, a leading destination for innovative beauty brands and community engagement.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and employee discounts.
- Why this job: Be part of a passionate team that values creativity and customer satisfaction in the beauty industry.
- Qualifications: Strong communication skills and a passion for beauty are essential; experience is a plus.
- Other info: Flexible hours and a supportive team culture await you!
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Beauty Advisor Overview
The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About you
- Able to deliver a ‘customer first’ experience
- Able to understand store targets and KPI’s
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners and store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Beauty Advisor (8 hours) Retail · Harrogate employer: Space NK Limited
Contact Detail:
Space NK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor (8 hours) Retail · Harrogate
✨Tip Number 1
Familiarise yourself with the latest beauty trends and products. Being knowledgeable about the brands and innovations we offer will not only impress during your interview but also show your genuine passion for beauty.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you articulate how you would deliver a 'customer first' experience, which is crucial for this role.
✨Tip Number 3
Research our store's KPIs and sales targets. Understanding these metrics will allow you to discuss how you can contribute to achieving them, demonstrating your commitment to the team's success.
✨Tip Number 4
Showcase your teamwork abilities by sharing examples of how you've collaborated in previous roles. Highlighting your experience in working towards common goals will resonate well with our team-oriented culture.
We think you need these skills to ace Beauty Advisor (8 hours) Retail · Harrogate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in beauty or retail. Emphasise any customer service roles you've had and showcase your passion for beauty products.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the Beauty Advisor role. Mention specific beauty brands you love and how you can contribute to creating a 'customer first' experience.
Showcase Your Communication Skills: In your application, provide examples of how you've effectively communicated with customers or team members in previous roles. This is crucial for the Beauty Advisor position.
Highlight Your Team Spirit: Mention experiences where you've worked as part of a team to achieve goals. The company values collaboration, so demonstrating your ability to work well with others will strengthen your application.
How to prepare for a job interview at Space NK Limited
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for beauty products and brands during the interview. Share personal experiences or stories that highlight your love for beauty, as this will resonate with the interviewers and demonstrate your genuine interest in the role.
✨Understand Customer-Centric Approach
Familiarise yourself with the concept of a 'customer first' experience. Be prepared to discuss how you would prioritise customer needs and provide exceptional service, as this is crucial for the Beauty Advisor position.
✨Demonstrate Strong Communication Skills
Practice articulating your thoughts clearly and confidently. The ability to communicate effectively with both customers and team members is essential, so consider examples from your past experiences where you successfully engaged with others.
✨Be Ready to Discuss Sales Targets
Research how sales targets and KPIs work in retail environments. Be prepared to talk about how you can contribute to achieving these goals, perhaps by sharing previous experiences where you exceeded sales expectations or helped a team meet its targets.
