Service Colleague

Service Colleague

Broadstairs Full-Time No home office possible
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At a Glance

  • Tasks: Support store operations by serving customers, preparing food, and restocking shelves.
  • Company: Join Asda, a leading retail company dedicated to excellent customer service.
  • Benefits: Enjoy a 15% discount, flexible pay options, wellbeing support, and more perks from day one.
  • Why this job: Be part of a friendly team, learn new skills, and enhance customer experiences in a dynamic environment.
  • Qualifications: No specific qualifications required, just a positive attitude and eagerness to learn.
  • Other info: Flexible shifts available, including nights and weekends, to fit your schedule.

Location: Broadstairs

Employment Type: Part time

Contract Type: Permanent

Shift Pattern: Work Shift: Nights

Hours per Week: 9

Pay Rate: £14.75

Category: Retail Hourly Colleagues, Sales Staff

Closing Date: 26 June 2025

Our operation runs 24/7, offering a variety of shift patterns. We seek flexible working arrangements; late and weekend shifts are required, and flexibility with work patterns may be necessary.

As a service colleague, you will support various departments to ensure smooth store operations. Your tasks may include serving customers at checkouts, preparing pizzas, picking for deliveries, or restocking shelves. Providing excellent customer service, maintaining welcoming stores, and promoting 'extra special' products are our priorities. We work as a team to maximize sales and enhance online shopping experiences.

About You

You should be friendly, enthusiastic about learning new skills across departments, and eager to deliver a great shopping experience by assisting customers and engaging in friendly conversations.

What you'll love

Alongside a competitive salary, you'll enjoy benefits such as:

  • 15% colleague discount at Asda from day 1 for you and a nominated user
  • Discounts and offers on Asda services like Mobile, Pharmacy, Opticians, Loans, Pet Insurance, Travel Insurance, Tyres, Breakdown Cover
  • Access to Wagestream for flexible pay, financial coaching, and savings
  • Company pension
  • Wellbeing support including virtual GP, EAP, free counselling, legal, mortgage, cancer, and bereavement support
  • Inclusion networks to celebrate diversity
  • Parental leave policies including maternity, paternity, shared parental, neonatal care, and fertility support
  • Colleague recognition programs
  • Special offers on various services and activities

Service Colleague employer: Driver Hire Borders

As a Service Colleague at our Broadstairs location, you will be part of a dynamic team dedicated to providing exceptional customer service in a vibrant retail environment. We offer a competitive salary along with a range of benefits including a 15% colleague discount, access to financial coaching, and comprehensive wellbeing support, ensuring that our employees feel valued and supported. Our inclusive work culture promotes personal growth and development, making it an excellent place for those looking to build a rewarding career in retail.
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Contact Detail:

Driver Hire Borders Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with the store's layout and product offerings. This will not only help you answer customer queries more effectively but also demonstrate your enthusiasm for the role during any interviews or discussions.

✨Tip Number 2

Showcase your flexibility in working hours. Since the position requires late and weekend shifts, emphasising your willingness to adapt to various schedules can set you apart from other candidates.

✨Tip Number 3

Engage with current employees or join online forums related to the company. This can provide you with insights into the work culture and expectations, which you can mention during your application process.

✨Tip Number 4

Prepare to discuss your customer service experiences in detail. Think of specific examples where you've gone above and beyond to assist customers, as this aligns perfectly with the role's focus on delivering a great shopping experience.

We think you need these skills to ace Service Colleague

Customer Service Skills
Communication Skills
Teamwork
Flexibility
Time Management
Attention to Detail
Problem-Solving Skills
Sales Skills
Adaptability
Basic Food Preparation Skills
Cash Handling Skills
Inventory Management
Positive Attitude
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant skills and experiences that align with the role.

Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the position. Mention your customer service experience, flexibility in working hours, and eagerness to learn new skills across departments.

Highlight Relevant Experience: In your CV, emphasise any previous roles in retail or customer service. Use specific examples to demonstrate how you have provided excellent service and contributed to team success.

Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism.

How to prepare for a job interview at Driver Hire Borders

✨Show Your Enthusiasm

As a service colleague, your attitude matters! Be sure to express your enthusiasm for the role and the company during the interview. Share examples of how you've provided excellent customer service in the past, as this will demonstrate your commitment to creating a great shopping experience.

✨Highlight Flexibility

Since the job requires flexibility with shifts, be prepared to discuss your availability. Mention any previous experience working varied hours or in different roles, as this shows you can adapt to the needs of the store and its customers.

✨Prepare for Teamwork Questions

This role involves working closely with others, so expect questions about teamwork. Think of specific instances where you've collaborated effectively with colleagues to achieve a common goal. This will showcase your ability to contribute positively to the team environment.

✨Demonstrate Product Knowledge

Familiarise yourself with the products and services offered by the company, especially those that are 'extra special'. Being able to discuss these during your interview will show your interest in the role and your readiness to promote them to customers.

Service Colleague
Driver Hire Borders
Location: Broadstairs
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