At a Glance
- Tasks: Coordinate air import freight services and manage customer service delivery.
- Company: Join a top global logistics provider with a focus on career growth.
- Benefits: Enjoy a competitive salary, WFH flexibility, and opportunities for advancement.
- Why this job: Be part of a dynamic team that values innovation and operational improvement.
- Qualifications: Experience in air import operations and HMRC customs knowledge required.
- Other info: Work Monday to Friday, 9am β 5:30pm, in Hounslow.
The predicted salary is between 30000 - 40000 Β£ per year.
Our client, a leading privately owned global logistics provider, are recruiting for an Air Import Coordinator to join their team at offices in Hounslow, Middlesex.
On Offer:
- Opportunity to work for a leading freight forwarding & supply chain management specialist
- Opportunity for career development to department supervisor
- Salary up to Β£37K, dependant on skills and experience
- WFH Flexibility
- Monday to Friday 9am β 5:30pm: 37.5 hour working week
Main Purpose of the Air Import Coordinator:
- Co-ordination of Air import freight forwarding services
- Responsibility for invoicing & profitability on your jobs
- Responsibility for Customs Compliance on customs entries
- Processing of HMRC queries through to resolution and closure, minimising duty/tax liability and involvement in Customs audits
- Internal customs audit and assessments and analysis on this data
Duties & Responsibilities of the Air Import Coordinator:
- Day to day responsibility for customer service delivery to Air customers
- Management of Air Imports Email Inbox, and procedural work flows of consignments
- Follow up and resolve all operational issues / customer service concerns raised by the customer
- Responsibility for Gross Profit analysis, Sales Invoicing and job costing accuracy
- To promote business development, ensuring all opportunities from existing business are followed up where needed
- Research client operational history past and present, visit their website to gain knowledge of products and any developments
- Contribute to ongoing operational development and cost saving measures
- Identify areas of operational improvement by reviewing process regularly
- Processing of import documents and creation/submission of Customs Entry Declarations
- Keep up to date with Market trends, companies products, services and news
- Establish, Manage and Maintain Internal and External Relationships
- Fully Document attributed clientβs business processes and requirements
- Ensure all HMRC Export and Import entry regulations are met, through self-auditing
- Ensuring accuracy of Import entry declarations through self-auditing
Key client contacts:
- Supervisors and Managers
- Airlines, road Hauliers, co-loaders, suppliers and transport providers
- IT software including Boxtop, Albacore and ASM
- Overseas agents, BIFA
Proven air import operations experience
HMRC Import Customs knowledge
Strong attention to detail
For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain and Logistics Industry.
Air Import Coordinator employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Air Import Coordinator
β¨Tip Number 1
Familiarise yourself with the latest customs regulations and HMRC guidelines. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and accuracy in air import operations.
β¨Tip Number 2
Network with professionals in the logistics and freight forwarding industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at companies like ours.
β¨Tip Number 3
Research our company thoroughly, including our services, values, and recent developments. Being well-informed will allow you to tailor your conversations during interviews and show that you're genuinely interested in joining our team.
β¨Tip Number 4
Prepare to discuss specific examples from your past experience that highlight your problem-solving skills and attention to detail. These qualities are crucial for an Air Import Coordinator, and sharing relevant stories will make you stand out.
We think you need these skills to ace Air Import Coordinator
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Air Import Coordinator. Familiarise yourself with key tasks such as customs compliance, invoicing, and customer service delivery.
Tailor Your CV: Highlight relevant experience in air import operations and customs knowledge in your CV. Use specific examples to demonstrate your skills in managing air imports and resolving operational issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and your understanding of the industry. Mention how your background aligns with the company's goals and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and clearly presented.
How to prepare for a job interview at JR United Kingdom
β¨Know Your Customs Compliance
Make sure you brush up on your knowledge of customs regulations and compliance. The role requires a strong understanding of HMRC processes, so be prepared to discuss your experience with customs entries and how you've handled HMRC queries in the past.
β¨Demonstrate Your Customer Service Skills
As an Air Import Coordinator, customer service is key. Be ready to share examples of how you've successfully managed customer concerns or operational issues. Highlight your ability to maintain relationships and ensure client satisfaction.
β¨Showcase Your Analytical Skills
The job involves gross profit analysis and job costing accuracy. Prepare to discuss how you've used data analysis in previous roles to identify areas for improvement or cost-saving measures. This will demonstrate your attention to detail and problem-solving abilities.
β¨Research the Company and Industry Trends
Familiarise yourself with the companyβs history, products, and any recent developments in the logistics industry. Being knowledgeable about market trends will show your genuine interest in the role and help you stand out during the interview.