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For Companies At a Glance
- Tasks: Engage with visitors and support the operation of our beautiful waterways.
- Company: Join a passionate team dedicated to preserving a 200-year-old network of waterways and attractions.
- Benefits: Gain unique experiences, make new friends, and enjoy a rewarding volunteer environment.
- Why this job: Be part of a community that values customer experience and environmental stewardship.
- Qualifications: Friendly, reliable, and great with people; teamwork skills are essential.
- Other info: Volunteering offers a chance to learn and grow in a supportive atmosphere.
As a Waterside Champion, we need your support to be there for our customers. The millions of visitors to our waterways, museums, and attractions are intrigued by our wonderful 200-year-old network. Our Champions are there to facilitate a great experience for all.
There are a number of activities in which you could be involved along our towpaths at our Welcome Stations; demonstrating in our collections teams at our museums; caring for and operating our swing and lift bridges to support passing boaters; facilitating safe passage through our tunnels where additional boater support is needed.
We have other roles that complement our Waterside Champions in more specific day-to-day customer-focused roles: Rangers, Lock keepers, Explorers, Waterside Champions, and Youth Engagement roles.
What you will be doing:
- Representing the Trust to welcome and engage visitors, customers, and local people
- Volunteering in a team to care for the day-to-day operation of the waterways
- Operating key parts of the waterways to ensure safe passage by boaters and talking to members of the public about them
When you register as a volunteer, we will ask you about any unspent convictions which you need to declare and risk assess these as needed.
The skills you need:
- Friendly
- Reliable
- Good with people
- Happy working with others
What's in it for you:
- Sense of reward
- New experience in a unique environment
- Opportunity to help those in need
- A supportive network of colleagues
Waterside Champion (Welcome Station volunteer at Hatton Locks) employer: Canal & River Trust
Contact Detail:
Canal & River Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waterside Champion (Welcome Station volunteer at Hatton Locks)
✨Tip Number 1
Familiarise yourself with the waterways and attractions in your area. Understanding the history and significance of the 200-year-old network will help you engage visitors more effectively and show your passion for the role.
✨Tip Number 2
Practice your communication skills by volunteering in other customer-facing roles or participating in community events. This will help you build confidence in engaging with diverse groups of people, which is essential for a Waterside Champion.
✨Tip Number 3
Network with current volunteers or staff at the waterways and museums. They can provide valuable insights into the role and share their experiences, which can help you understand what it takes to be successful as a Waterside Champion.
✨Tip Number 4
Demonstrate your reliability and teamwork skills by participating in group activities or projects. Highlighting these qualities during your interactions will show that you are a dependable candidate who can work well with others.
We think you need these skills to ace Waterside Champion (Welcome Station volunteer at Hatton Locks)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what being a Waterside Champion entails. Highlight your enthusiasm for engaging with visitors and your willingness to support the day-to-day operations of the waterways.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or volunteer roles. Emphasise skills like friendliness, reliability, and teamwork, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention specific activities you’re excited about, such as operating swing bridges or facilitating safe passage through tunnels.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Canal & River Trust
✨Show Your Passion for Customer Service
As a Waterside Champion, your role revolves around engaging with visitors. Make sure to express your enthusiasm for customer service and share any relevant experiences where you've gone above and beyond to help others.
✨Demonstrate Teamwork Skills
This position involves working closely with a team. Be prepared to discuss examples of how you've successfully collaborated with others in the past, highlighting your ability to support and uplift your teammates.
✨Familiarise Yourself with the Role
Take some time to research the specific duties of a Waterside Champion. Understanding the key responsibilities, such as operating swing bridges and facilitating safe passage, will show your commitment and readiness for the role.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready can demonstrate your genuine interest in the role and the organisation. Consider asking about the training process for new volunteers or how the team collaborates to enhance visitor experiences.
