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- Tasks: Join our team to keep our hotel sparkling clean and welcoming for guests.
- Company: Novotel Nottingham/Derby is a vibrant hotel offering great opportunities for growth.
- Benefits: Enjoy employee discounts, free parking, and comprehensive training.
- Why this job: Be part of a supportive team in a fast-paced environment with room for personal development.
- Qualifications: No experience needed; just bring your enthusiasm and a customer-focused attitude!
- Other info: Flexible shifts available, including weekends and holidays.
The predicted salary is between 20000 - 30000 £ per year.
Whether you are an experienced Hotel Cleaner, Housekeeper, or Room Attendant, or just looking for work to fit around your life, we have lots of opportunities here at Novotel Nottingham/Derby. If you’ve not done it before, we do not expect you to arrive knowing everything. Full training will be given and there will be lots of support right from the start. You’ll initially be buddied up with another team member so that they will be on hand to answer any questions or assist with housekeeping issues as they arise.
We are seeking a dedicated and versatile HK Multi-Skilled Team Member to join our dynamic team in Novotel Long Eaton, United Kingdom. As a key member of our housekeeping department, you will play a crucial role in maintaining the cleanliness, hygiene, and overall appearance of our facility while providing exceptional service to our guests and colleagues.
- Perform a wide range of cleaning tasks, including dusting, vacuuming, mopping, and sanitizing various areas of the facility.
- Maintain and organize inventory of cleaning supplies and equipment.
- Assist with basic maintenance tasks and report any issues or repairs needed to the appropriate personnel.
- Collaborate with team members to ensure all assigned areas/rooms are cleaned and maintained to the highest standards.
- Respond promptly and professionally to guest requests and concerns.
- Follow all health and safety protocols, including proper handling of cleaning chemicals and equipment.
- Assist with additional tasks as needed, such as laundry services or room setup for events.
- Maintain a positive and professional attitude while working in a fast-paced environment.
- Dusting bedroom furniture, cleaning surfaces and walls.
- Making beds, vacuuming carpets and damp cleaning hard floor areas.
- Cleaning bathrooms, including baths, showers, wash basins, tiles, and toilets.
- Reporting any maintenance issues, and working safely.
Qualifications
- Proven experience in housekeeping or a similar role (preferred).
- Strong attention to detail and ability to work efficiently.
- Excellent time management and organizational skills.
- Ability to work independently and as part of a team.
- Customer-focused mindset with strong interpersonal skills.
- Knowledge of cleaning techniques and safe use of cleaning equipment.
- Flexibility to work various shifts, including weekends and holidays.
- High school diploma or equivalent (preferred).
- Health and safety certifications (preferred).
- Basic understanding of the hospitality or facilities management industry (beneficial).
Additional Information
- Employee discount.
- Free parking.
HK Multi-Skilled Team Member employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HK Multi-Skilled Team Member
✨Tip Number 1
Familiarise yourself with the specific cleaning techniques and equipment used in the hospitality industry. This knowledge will not only boost your confidence but also show us that you're proactive and serious about the role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with our team. Being friendly and approachable can make a big difference, as we value a positive attitude in our workplace.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. We often require team members to work weekends and holidays, so showing that you're willing to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
If you have any relevant certifications, such as health and safety training, be sure to mention them. This can demonstrate your commitment to maintaining a safe and clean environment for both guests and staff.
We think you need these skills to ace HK Multi-Skilled Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in housekeeping or similar roles. Emphasise your attention to detail, time management skills, and ability to work both independently and as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working at Novotel Nottingham/Derby and how your skills align with their needs.
Highlight Relevant Skills: In your application, specifically mention any knowledge of cleaning techniques, health and safety protocols, and customer service experience. This will demonstrate your suitability for the HK Multi-Skilled Team Member position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the housekeeping role.
How to prepare for a job interview at Novotel Hotels
✨Show Your Attention to Detail
As a HK Multi-Skilled Team Member, attention to detail is crucial. During the interview, highlight any previous experience where you demonstrated this skill, whether in housekeeping or another role. Mention specific tasks that required meticulousness, like cleaning or organising.
✨Demonstrate Your Team Spirit
This role involves collaborating with team members, so it's important to showcase your ability to work well in a team. Share examples of how you've successfully worked with others in past jobs, especially in fast-paced environments.
✨Emphasise Your Customer Service Skills
Since you'll be interacting with guests, it's essential to convey a customer-focused mindset. Prepare to discuss situations where you went above and beyond to meet a customer's needs or resolve an issue, as this will resonate well with the interviewers.
✨Be Ready to Discuss Health and Safety
Understanding health and safety protocols is vital in this role. Familiarise yourself with basic cleaning chemicals and equipment safety. Be prepared to answer questions about how you would handle cleaning tasks safely and efficiently.
