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- Tasks: Welcome visitors, manage bookings, and support client inquiries in a vibrant office.
- Company: Join CBRE Global Workplace Solutions, a leader in workplace management and solutions.
- Benefits: Enjoy flexible hours, a friendly work environment, and opportunities for growth.
- Why this job: Perfect for those who love interacting with people and thrive in a dynamic setting.
- Qualifications: No specific experience required, just a passion for customer service and teamwork.
- Other info: Part-time role with a schedule of 1pm - 6pm, Monday to Friday.
Join to apply for the Receptionist role at CBRE Global Workplace Solutions (GWS).
Work Schedule: 1pm - 6pm Monday - Friday (25 hours per week)
Responsibilities:
- Act as the first point of contact for visitors to our clients' Erskine office location, providing a professional and warm welcome.
- Assist clients and visitors with badges by liaising with the landlord security team and direct/escort them to a meeting room or their event host.
- Maintain a clean, tidy, and organized customer-facing reception area.
- Manage room bookings and client requests in accordance with set guidelines to ensure first-class customer service.
- Assist with ad-hoc hospitality requests as required.
- Record and report incidents and health and safety hazards.
- Provide general support to customer inquiries.
- Ensure courier/mail deliveries are directed to the mailroom area.
- Raise service requests as needed.
- Monitor site work orders daily on SI7 and Vantage systems to meet KPIs.
- Support requesting and chasing quotes from contractors and booking dates.
- Support uploading and checking documentation on Elogbooks.
- Assist with all CBRE platforms: SI7, Smartsheet, Vantage, MYHSE, Elogbooks, Harbour.
- Support the Facilities Manager with ad-hoc requests.
- Work additional hours as needed to cover holidays and sick leave, as per employment contract.
Person Specification:
- Professional, courteous, and able to remain calm under pressure.
- Ability to work independently and as part of a team.
- Friendly, approachable, and confident demeanor.
- Experience in customer service within a corporate environment.
- Strong communication, organizational skills, and attention to detail.
- High standards of personal presentation.
- Experience in a corporate office environment.
Additional Details:
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Administrative
This job is active and accepting applications.
Receptionist employer: CBRE Global Workplace Solutions (GWS)
Contact Detail:
CBRE Global Workplace Solutions (GWS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, such as SI7 and Vantage. Having a basic understanding of these platforms can give you an edge during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a receptionist. This will help you demonstrate your ability to remain calm and professional under pressure.
✨Tip Number 3
Research CBRE Global Workplace Solutions and their corporate culture. Understanding their values and mission can help you tailor your responses in the interview to show that you're a great fit for their team.
✨Tip Number 4
Prepare questions to ask during the interview about the role and the team dynamics. This shows your interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administrative roles. Emphasise skills that align with the responsibilities of a receptionist, such as communication, organisation, and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and explains why you are a great fit for the role. Mention your ability to remain calm under pressure and your experience in a corporate environment, as these are key traits for this position.
Highlight Relevant Skills: In your application, specifically mention any experience with reception duties, managing bookings, or using office management systems. This will demonstrate your readiness for the tasks outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at CBRE Global Workplace Solutions (GWS)
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for visitors. Highlight your previous customer service experience and provide examples of how you've handled difficult situations with professionalism and courtesy.
✨Demonstrate Organisational Abilities
The role requires managing room bookings and client requests. Be prepared to discuss how you stay organised and manage multiple tasks efficiently, perhaps by sharing specific tools or methods you use.
✨Exude Professionalism and Warmth
Since you'll be welcoming clients and visitors, it's essential to convey a friendly yet professional demeanour. Practice your greeting and body language to ensure you make a positive first impression.
✨Familiarise Yourself with Relevant Systems
The job mentions various platforms like SI7 and Vantage. If you have experience with similar systems, mention it. If not, express your willingness to learn quickly and adapt to new technologies.
