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- Tasks: Support individuals overcoming homelessness and complex needs through assessments and personal care.
- Company: Join the Salvation Army Homes, dedicated to transforming lives through housing support.
- Benefits: Enjoy 26 days annual leave, bonuses, discounts, and career development opportunities.
- Why this job: Make a real impact in people's lives while working in a supportive and dynamic environment.
- Qualifications: Experience with vulnerable groups and strong communication skills are essential.
- Other info: Flexible rota with day and night shifts; extra day off on your birthday.
The predicted salary is between 24000 - 36000 £ per year.
At Salvation Army Homes, we are dedicated to providing comprehensive, high-quality housing services, support, and resettlement for people who have recently experienced homelessness and are in need of support and accommodation. Mildmay House aims to enable the growth of individuals' strengths and talents, supporting them to develop skills and resources to transform their lives, overcoming barriers such as alcohol and drug dependencies, and enabling independent living.
The Support Worker will engage creatively with people who have multiple and challenging complex needs, including long-term homelessness, rough sleeping, substance use, and mental illness, to identify and foster their strengths and talents, working with them to develop skills and resources for independent living.
This is a full-time role working on a rota basis—generally a week of day shifts, a week of night shifts, and working every other weekend.
What you will be doing:
- Delivering high-quality, effective, timely, and person-centred assessments for clients to identify and prioritise needs.
- Providing support to clients for personal care needs, e.g., personal hygiene.
- Developing services aimed at reducing drug and alcohol admissions to emergency services.
- Proactively addressing deterioration in physical and emotional well-being, isolation, and exclusion.
- Ensuring the accommodation and grounds are maintained to a high standard through communication and practical means, including assisting with room clearing, reporting repairs, and maintaining equipment.
Mildmay House is a 47-bed supported accommodation service for single homeless males and females aged 16 and above, from diverse backgrounds including relationship breakdowns, rough sleeping, mental health issues, and substance use. We strive to provide a warm, respectful, and supportive environment where clients feel at home from day one. Our staff support and encourage clients throughout their journey towards independent living.
About You:
- Support Workers should naturally embody Salvation Army Homes' values—loving your work, helping people thrive, and always finding effective ways to support clients.
- You will need to have experience supporting vulnerable people or groups.
- Experience working with individuals who have experienced long-term homelessness, rough sleeping, substance use, and mental health issues (desirable).
- Be confident and capable in communication, unphased by difficult situations.
- Build trusting, professional relationships with resilience.
- Take an asset-based approach to empower individuals to develop their skills, strengths, and talents.
- Possess good knowledge or experience of working with homeless or vulnerable populations.
- Understand or be willing to learn about community resources and organisations that can assist clients.
- Be flexible with working hours to accommodate a rota aligned with service and team needs.
Benefits of working as a Support Worker:
- 26 days annual leave, increasing to 31 days.
- £100 bonus at start, £250 after 6 months, and another £250 after 12 months of service.
- An extra day off on your birthday.
- High Street discount scheme for savings both online and in-store.
- Pension scheme with life assurance.
- Discounted private medical insurance.
- Loans for financial emergencies.
- Occupational Sick Pay.
- Comprehensive induction and role-specific training.
- Long service awards from 2.5 years of service.
- Support for career development and learning.
Homelessness Support Worker employer: Saha
Contact Detail:
Saha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Support Worker
✨Tip Number 1
Familiarise yourself with the values and mission of Salvation Army Homes. Understanding their commitment to supporting vulnerable individuals will help you align your approach during interviews and discussions, showcasing your passion for the role.
✨Tip Number 2
Network with current or former employees of Mildmay House. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in the position.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully supported vulnerable individuals. Highlighting your experience with complex needs will show that you're equipped to handle the challenges of the role effectively.
✨Tip Number 4
Research community resources and organisations that assist homeless populations. Being knowledgeable about local support systems will not only impress during your interview but also demonstrate your proactive approach to client care.
We think you need these skills to ace Homelessness Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Homelessness Support Worker. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Experience: Emphasise any previous experience you have in supporting vulnerable individuals, particularly those who have faced homelessness, substance use, or mental health challenges. Use specific examples to demonstrate your capability.
Showcase Your Values: The Salvation Army Homes values are crucial. Make sure to express your commitment to helping others thrive and your ability to build trusting relationships. This can be done through anecdotes or reflections in your cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Saha
✨Show Your Empathy
As a Homelessness Support Worker, empathy is key. Be prepared to share examples of how you've supported vulnerable individuals in the past, demonstrating your understanding of their challenges and your commitment to helping them overcome barriers.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have working with homeless or vulnerable populations. This could include roles in social work, community support, or even volunteer work. Specific examples will help illustrate your capability.
✨Demonstrate Communication Skills
Effective communication is crucial in this role. Be ready to explain how you build trusting relationships with clients, especially in difficult situations. Share instances where your communication skills made a positive impact.
✨Research the Organisation
Familiarise yourself with the Salvation Army Homes and Mildmay House's values and mission. Understanding their approach to supporting individuals can help you align your answers with their goals during the interview.
