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- Tasks: Join our team to serve delicious food and provide top-notch customer service.
- Company: Greggs is transforming the UK's rest stop experience with tasty treats and friendly service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Be part of a fun team, learn new skills, and enjoy flexible hours while making customers smile.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport options.
£12.30 per hour
Address: Lymm Services, M6 Junction 20 and M56 Junction 9, Lymm, Cheshire, WA13 0SP
Joining Moto is easy; we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs' much-loved sausage rolls, baked goods, and exceptional customer service as we transform the UK's rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing a range of fresh wraps, sandwiches, and baguettes ready for store opening
- Ensuring all products are made to a high standard and kept well stocked for peak periods
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant, or a customer service assistant; you might even be looking for a career change as a carer, cleaner, or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s.
Please note internally this role is called Customer Service Assistant.
Annual bonus scheme equivalent to 1 week's salary based on average hours worked.
Want to know what it’s like to work for us? Find out from our colleague Luca.
Team Member - Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Greggs, make sure to convey your excitement about joining the team. Employers love candidates who are genuinely interested in the role and the company.
✨Tip Number 2
Familiarise yourself with Greggs' products. Knowing their menu and popular items like sausage rolls and sandwiches can help you stand out during the interview. It shows that you're proactive and ready to engage with customers.
✨Tip Number 3
Prepare for situational questions. Think about how you would handle various customer service scenarios, such as dealing with a complaint or a busy period. This will demonstrate your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Check your transport options. Since some locations may have limited public transport access, ensure you can easily get to the site. Mentioning your reliable transport arrangements during the application process can be a plus.
We think you need these skills to ace Team Member - Greggs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greggs is looking for in a Team Member. Focus on their emphasis on enthusiasm and willingness to learn, rather than prior experience.
Tailor Your CV: Highlight any relevant skills or experiences that demonstrate your ability to provide exceptional customer service. Even if you lack direct experience, showcase your enthusiasm and any transferable skills from previous roles.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for working at Greggs. Mention why you want to be part of their team and how you can contribute to delivering great customer service and quality products.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required information is included and that your documents are formatted correctly.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and working with the team. Share why you want to be part of Greggs and how you can contribute to their mission.
✨Highlight Your Customer Service Skills
Even if you don't have direct experience in hospitality or retail, think of examples from your past where you've provided excellent customer service. This could be from any job or even volunteer work. Be ready to discuss these experiences during the interview.
✨Ask Questions About Training
The company mentions that they will teach you everything you need to know. Prepare questions about the training process and what support you can expect as a new team member. This shows you're eager to learn and grow within the role.
✨Be Prepared for Practical Scenarios
You might be asked how you would handle certain situations, such as dealing with a difficult customer or managing stock levels. Think through some scenarios beforehand so you can respond confidently and demonstrate your problem-solving skills.
