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For Companies At a Glance
- Tasks: Lead and inspire the team to create unforgettable guest experiences.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with a focus on British hospitality.
- Benefits: Enjoy 25% off food and drink, flexible working, and exclusive discounts.
- Why this job: Be part of a vibrant team in a stunning location with a rich community atmosphere.
- Qualifications: Must be 18+ with experience in hospitality and a passion for customer service.
- Other info: Opportunity for career growth with award-winning development programmes.
The predicted salary is between 24000 - 34000 £ per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Royal Windsor.
Can you...
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A Little Bit About Us...
We’re a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. Boasting spectacular views of Windsor Castle, The Royal Windsor is a delightful pub taking a little trip back to the traditional. Our food menu is brimming with freshly prepared, classic British dishes, crafted with a premium twist, spanning indulgent Sunday roasts, lighter lunches, decadent desserts and more. We also specialise in craft beer, offering a wide variety of local picks alongside spirits, wines and artisan cocktails, perfect enjoyed in our beautiful beer garden – one of the largest in town! Whether our guests are out with their family and four-legged friends for a bite to eat, partaking in our weekly pub quiz or catching a live match, we have it all waiting for them here at the Royal Windsor.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Royal Windsor you must be 18 or over as the role involves the sale of alcohol.
At Stonegate Group, we’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Royal Windsor directly.
Front of House Team Leader employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with the Stonegate Group's values and mission. Understanding their commitment to British hospitality will help you align your answers during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where you improved team performance or guest satisfaction.
✨Tip Number 3
Research the Royal Windsor pub and its offerings, especially their food and drink menu. Being knowledgeable about their specialities can impress interviewers and show your genuine interest in the role.
✨Tip Number 4
Network with current or former employees of Stonegate Group on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Front of House Team Leader role.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Front of House Team Leader. Highlight your experience in leading teams and delivering excellent guest experiences in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, customer service experience, and any relevant hospitality qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Stonegate Group's values. Mention specific examples of how you've motivated teams and enhanced guest experiences in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Stonegate Group
✨Show Your Leadership Skills
As a Front of House Team Leader, it's crucial to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully managed a team or resolved conflicts, highlighting your leadership style.
✨Understand the Company Culture
Familiarise yourself with Stonegate Group's values and the atmosphere at Royal Windsor. Mention how your personal values align with theirs during the interview, and express your enthusiasm for contributing to their vision of providing an amazing guest experience.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a hospitality setting. Think about situations you've faced in previous roles and how you handled them, particularly those that involved guest satisfaction and team dynamics.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the role and the team. This shows your genuine interest in the position and helps you gauge if the company is the right fit for you. Consider asking about team development opportunities or how success is measured in this role.
