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For Companies At a Glance
- Tasks: Fix vehicles and provide top-notch customer service on the road.
- Company: Join the AA, a leading name in vehicle assistance and Volkswagen Group.
- Benefits: Enjoy a competitive salary, flexible hours, and free breakdown cover from day one.
- Why this job: Be a hero for drivers while developing your skills with industry-leading training.
- Qualifications: NVQ3 in Vehicle Maintenance required; driving licence essential.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds.
The predicted salary is between 36000 - 48000 £ per year.
If you are as enthusiastic about our brand and our cars as we are, join us! As a Volkswagen Group Dedicated Mechanic for the AA you are the key to keeping all brands including VW Passenger, Commercial, Seat, Skoda, Audi, and more on the road. You have the variety of work by working on a range of vehicles daily, whilst delivering five star customer satisfaction ratings. You are proud to be VWG, proud to be The AA and we’re proud of your commitment to quality and excellence.
Salary: £36,140 Basic Salary. On average our VW Technicians earn c. £44,000 however, our top performers can earn upwards of OTE £48,000.
Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Sign on locations also available for discussion. Each year, choose your standby hours preferences to suit your lifestyle and work life balance. Bring your best self and we provide the rest, including; Van, full Volkswagen branded Uniform, Boots, and Volkswagen specific equipment!
Free breakdown cover from day one, 23 days holidays (increases with service) plus bank holidays, Up to 7% company pension contribution. Not one but two famous brands that our customers love with industry leading training.
This is the job:
- A communicator: You ensure that your customer is completely taken care of. You are the master of diagnostics and you will be the person taking the time to competently and effectively explain your fix to your customer; always providing the best service.
- A self-starter: You are responsible for your own workload, by being there for your customer from beginning to end, as well as filling out your paperwork concisely, you make your own day worthwhile.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day.
What will I be doing?
You’ll be the superhero fixing a brand vehicle breakdown by the side of the road or undertaking warranty repairs working on an appointment basis. You take the time delighting your customer, helping them get back to their journey. In return, we’ll go the extra mile for you, with a two-week AA induction, a two-week VW induction, plus ongoing online or onsite training including EV and HV training.
What do I need?
- You’ll need NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- Some knowledge of working on one or multiple VWG brands or vehicles.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- To be happy working shifts, which could include evenings, weekends and Bank Holidays.
Additional Information:
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
VWG Dedicated Technician - Halifax employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VWG Dedicated Technician - Halifax
✨Tip Number 1
Familiarise yourself with Volkswagen Group vehicles and their specific features. Understanding the nuances of VW, Audi, Seat, and Skoda models will not only boost your confidence but also impress the interviewers with your knowledge.
✨Tip Number 2
Highlight your customer service skills during the interview. As a VWG Dedicated Technician, you'll need to communicate effectively with customers, so be prepared to share examples of how you've provided excellent service in the past.
✨Tip Number 3
Showcase your problem-solving abilities by discussing specific challenges you've faced in previous roles. Be ready to explain how you diagnosed and resolved issues, as this is a key aspect of the job.
✨Tip Number 4
Be open about your flexibility regarding shift work. The role may require evenings and weekends, so expressing your willingness to adapt to these hours can set you apart from other candidates.
We think you need these skills to ace VWG Dedicated Technician - Halifax
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the VWG Dedicated Technician position. Familiarise yourself with the skills needed, such as NVQ3 in Vehicle Maintenance and Repair, and any specific experience with VWG brands.
Tailor Your CV: Customise your CV to highlight relevant experience and qualifications that align with the job description. Emphasise your technical expertise, customer service skills, and any previous work with VWG vehicles to stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Volkswagen brand and your commitment to delivering excellent customer service. Use specific examples from your past experiences to demonstrate how you meet the job requirements.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at The AA
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Volkswagen and The AA during the interview. Share any personal experiences you have with their vehicles or services, as this will demonstrate your genuine interest in the role.
✨Highlight Your Technical Skills
Be prepared to discuss your NVQ3 qualifications and any relevant experience you have with VWG brands. Provide specific examples of how you've successfully diagnosed and repaired vehicles in the past.
✨Demonstrate Excellent Communication Skills
Since customer satisfaction is key, practice explaining complex technical issues in simple terms. Show that you can effectively communicate with customers, ensuring they feel valued and understood.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to troubleshoot a vehicle issue or handle a difficult customer, and be ready to explain your thought process and actions.
