First Line Analyst - Apprenticeship

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First Line Analyst – Apprenticeship

Apply From: 02/04/2025

Learning Provider

Delivered by FIREBRAND TRAINING LIMITED

Employer

COMPUTACENTER (UK) LIMITED

Vacancy Description

• You will be studying towards a Digital Support Technician Level 3 qualification
• You will gain an understanding of each team’s role within the business and the importance of it across Computacenter
• Support with work to help meet individual and team targets
• Assist with any required reporting activities
• Manage inbound/outbound customer contacts through a variety of channels
• Perform technical activities and resolve issues at first point of contact where applicable
• Provide customer service to internal and external customers to ensure consistent experience

Key Details

Vacancy Title

First Line Analyst – Apprenticeship

Employer Description

Computacenter is a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We build unrivalled value for our customers over the long-term, helping them to achieve their goals. It’s one of the reasons that we’re trusted by some of the world’s greatest organisations. Interested in joining a company with a strong sense of community? We’re growing. We’re hiring. We encourage. We empower. We support.

Vacancy Location

Unit 3 Phoenix House Nottingham NG8 6AT

Wage Frequency

Custom

Number of Vacancies

4

Vacancy Reference Number

1000312658

Key Dates

Apply From

02/04/2025

Closing Date For Applications

2025-04-14 23:59:59

Interview Begin From

Possible Start Date

2025-09-01 00:00:00

Training

Training to be Provided

Firebrand train at their residential facilities in Wyboston, Bedfordshire on a block rotation. This typically happens every other month. You will also receive a learning mentor who will teach you and guide you through your programme.

Learning Provider

FIREBRAND TRAINING LIMITED

Contact Details

Early careers team

Skills Required

Communication skills, IT skills, Customer care skills, Team working, Initiative, Patience

Apply Now

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