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- Tasks: Lead a dynamic team, manage daily operations, and elevate customer experiences in beauty.
- Company: Join Trinny London, a vibrant brand dedicated to empowering beauty enthusiasts with innovative products.
- Benefits: Enjoy a 50% discount, competitive commission, and fun team celebrations like T-Parties!
- Why this job: Be part of a supportive culture that values creativity, inclusivity, and personal growth.
- Qualifications: Experience leading teams in retail, a passion for beauty, and strong communication skills are essential.
- Other info: This role is perfect for those who thrive in fast-paced environments and love makeup!
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to rethink your routine? We’re looking for a Business Manager to join our sparkling new Dundee team (coming soon). This role will report into the Regional Sales Manager and be responsible for the day-to-day running of our Dundee counter. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare.
The Role
- Lead your team from the front by:
- Achieving your own targets
- Improving your product knowledge and remaining up to date with beauty trends
- Conducting appointments and elevating your artistry
- Always demonstrating a customer-centric approach
- Manage the daily, monthly and quarterly running of your counter, creating business plans to ensure the success and smooth-running of your business
- Complete and distribute rotas, as well as logging payroll, sickness, holidays, 121 notes, ROCs and RTW checks to our HR system, Tamigo
- Oversee the execution of inventory checks, stock counts and visual merchandising
- Accurately follow health and safety procedures
- Utilise retail management and team meetings to feedback on your counter’s performance
- Ensure that your team and counter are meeting business objectives, targets and KPIs, and addressing any underperformance, seeking support from the Training Team or your Area Manager where deemed necessary
- Motivate your team to continually strive to improve their artistry, product knowledge and performance, utilising the education and training team and resources
- Conduct weekly 121s and monthly reviews, championing your team’s ambitions to progress
- Independently address any performance, attendance or conduct issues in line with Trinny London expectations, utilising the appropriate procedures and support, escalating when necessary
The essential skills and experience required to succeed in this role are:
- Experience leading a team (minimum of 5 people), ideally within the luxury sector
- Passionate for makeup and skincare
- Proven experience leading a team to success within the retail industry
- Adaptable and confident with an ever-changing environment
- Positive and can-do attitude
- Strong communication and mathematical skills
- Comfortable working towards and exceeding KPIs
- Punctual and organised
We want to provide our customers with the tools and confidence to be their best, and we do this for our team too through our benefits:
- Welcome Trinny London Starter Stack
- Company discount for yourself (50%) and your friends and family (40%) after 3 month probation
- Competitive commission structure
- Bookado (activity membership service)
- T-Parties = summer and festive celebrations!
- Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)
Equal Opportunities
We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves. We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Counter Manager - Dundee employer: Trinny London Limited.
Contact Detail:
Trinny London Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager - Dundee
✨Tip Number 1
Familiarise yourself with Trinny London's products and brand ethos. Understanding their mission and values will help you connect with the team and demonstrate your passion for makeup and skincare during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific instances where you motivated your team to achieve targets or improve performance, as this is crucial for the Counter Manager role.
✨Tip Number 3
Research current beauty trends and be ready to discuss them. Being knowledgeable about the latest products and techniques will not only impress your interviewers but also show that you're proactive and passionate about the industry.
✨Tip Number 4
Prepare to discuss your experience with KPIs and how you've used data to drive business success. This role requires a strong focus on meeting objectives, so demonstrating your analytical skills will set you apart from other candidates.
We think you need these skills to ace Counter Manager - Dundee
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team leadership, particularly in the luxury retail sector. Emphasise any achievements related to meeting KPIs and managing a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for makeup and skincare. Share specific examples of how you've successfully led a team and improved performance in previous roles, aligning with the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since strong communication is essential for this role, consider including a section in your application that demonstrates your ability to motivate and lead a team. Use clear and concise language to convey your ideas.
Highlight Adaptability: Given the dynamic nature of the role, mention instances where you've successfully adapted to change in a fast-paced environment. This will show that you can thrive under pressure and manage challenges effectively.
How to prepare for a job interview at Trinny London Limited.
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for makeup and skincare during the interview. Share your personal experiences with beauty products and how they have impacted your life, as this will resonate well with the company's mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you motivated your team, achieved targets, or improved performance, as this role requires strong leadership capabilities.
✨Know Your Numbers
Brush up on your mathematical skills and be ready to discuss KPIs and business metrics. Being able to articulate how you’ve met or exceeded targets in previous roles will show that you understand the retail environment and can drive success.
✨Emphasise Adaptability
The beauty industry is ever-changing, so be prepared to discuss how you've adapted to new trends or challenges in the past. Share examples that demonstrate your flexibility and positive attitude in dynamic situations.
