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- Tasks: Monitor trades, resolve disputes, and ensure compliance in a fast-paced environment.
- Company: Join interactive investor, the UK's top flat-fee investment platform with 450,000+ customers.
- Benefits: Enjoy a competitive salary, structured apprenticeship, and gain a globally recognised qualification.
- Why this job: Kick-start your career in finance while developing essential skills in a supportive team.
- Qualifications: Must be 18+, UK/EEA citizen, with GCSE Maths and English grades A*-C.
- Other info: Complete the apprenticeship in 18 months and earn a Level 4 Investment Operations qualification.
Who we are: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We have been helping investors for nearly 30 years. We are now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.
What we stand for: It’s simple ... we want to help people confidently take control of their financial future. Our customer-driven approach and bold values sit at the heart of this. We are honest, straight talking and transparent with our customers and our colleagues. We are ambitious and passionate and encouraged to fight for what we believe is right for our customers, our teams, ourselves and interactive investor.
Purpose of the role: We are recruiting for a Trainee Trade Surveillance and Settlements Representative to join the Operations Risk and Control team. The role is responsible for the oversight of trades placed directly with market counterparties and venues, monitoring of trading through the electronic trading systems to ensure timely and effective trade execution and ensuring trade executions are completed in accordance with the firms' compliance and risk policies and regulatory obligations. As well as ensuring timely settlement of trades, processing residual certificates and requests and reconciling cash and stock positions both internally and with external custodians.
Key Responsibilities:
- Trade dispute resolution.
- Fact-based approach to systems and controls and proactive ownership of effective problem resolution.
- Monitor for best execution of equities, bonds, fixed income and other financial instruments covering UK and International markets.
- Investigate all new issues of securities and seek the relevant approval for these to be added to the ii platform.
- Immediate escalation of trade related issues to Management and mitigating risk to the business by obtaining a fair and prompt resolution.
- Timely and accurate processing of all customer documents and returned queries to ensure that customer needs are met.
- Manage Cash and Stock exceptions by updating the reconciliations database with standard narratives, maintaining a complete audit trail.
- Ensure timely settlement of trades and transactions.
- Adherence to the regulations that apply to the area that you are working in.
- Responsible for the processing of all departmental tasks, with a high degree of accuracy.
Eligibility Criteria: To apply for this role, you will need:
- To be at least 18 years old as of 1st September 2025.
- Be a UK/EEA citizen or have lived in the UK/EEA continuously for the last 3 years.
- To be eligible to work in the UK and not in full-time education.
- Maths and English GCSE (or equivalent) grades A* to C (new grades 9 to 4).
- You must not hold an existing qualification at the same or higher level in a similar subject.
Personal Attributes:
- Clear communicator.
- Strong team player.
- Demonstrated passion and drive for delivering the best outcome.
- Decisive and take ownership of outcomes.
- Not afraid to challenge and be open to challenges.
About the Apprenticeship: As a Trainee Trade Surveillance and Settlements Representative you will develop the technical knowledge plus the professional skills and behaviours to work within our exciting and fast-paced Risk and Control team, gaining valuable work experience plus achieving a qualification through a structured apprenticeship programme to kick-start your career. Within your development program, you will learn and grow technical knowledge in the following areas:
- Industry and company understanding.
- Regulatory & compliance knowledge.
- Learning of products, systems & processes.
- Explore client service and relationships.
- Providing exceptional service delivery.
- Effective communication and influencing.
- Completion of the CISI (Chartered Institute for Securities & Investment) Level 3 Certificate in Investment Operations.
By the end of the apprenticeship, you will achieve your Level 4 Investment Operations Specialist Apprenticeship plus you will gain a professional globally recognised qualification with the Chartered Institute for Securities and Investment (CISI). Typically, the apprenticeship will take around 18 months to complete.
Important: Salary: £27,800. Assessment centre dates: July 2025. Start date: Monday 1st September 2025.
Trainee Trade Surveillance and Settlements Representative Apprenticeship employer: Interactive Investor
Contact Detail:
Interactive Investor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Trade Surveillance and Settlements Representative Apprenticeship
✨Tip Number 1
Familiarise yourself with the basics of trade surveillance and settlements. Understanding key concepts like trade execution, compliance regulations, and risk management will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the finance and investment sector. Attend industry events or join online forums to connect with people who can provide insights and potentially refer you to opportunities at interactive investor.
✨Tip Number 3
Demonstrate your passion for the financial industry by staying updated on market trends and news. Being able to discuss current events and their impact on trading will show your enthusiasm and knowledge during interviews.
✨Tip Number 4
Prepare for potential interview questions by practising your responses to common scenarios in trade surveillance and settlements. Think about how you would handle trade disputes or ensure compliance, as these are crucial aspects of the role.
We think you need these skills to ace Trainee Trade Surveillance and Settlements Representative Apprenticeship
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Trainee Trade Surveillance and Settlements Representative Apprenticeship. Understand the key responsibilities and requirements, as this will help you tailor your application.
Highlight Relevant Skills: In your CV and cover letter, emphasise skills that align with the role, such as problem-solving, communication, and teamwork. Mention any relevant experience or coursework that demonstrates your ability to handle trade surveillance and settlements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for finance and your desire to contribute to interactive investor. Use specific examples to illustrate how your background and skills make you a great fit for the apprenticeship.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the finance industry.
How to prepare for a job interview at Interactive Investor
✨Understand the Role
Make sure you have a solid grasp of what a Trainee Trade Surveillance and Settlements Representative does. Familiarise yourself with trade monitoring, compliance regulations, and the importance of timely settlements. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Communication Skills
As this role requires clear communication, be prepared to demonstrate your ability to convey information effectively. Practice articulating your thoughts clearly and concisely, as well as listening actively during the interview. This will highlight your suitability for a team-oriented environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle trade disputes or compliance issues. Think of examples from your past experiences where you successfully resolved conflicts or made decisions under pressure. This will showcase your proactive approach and ownership of outcomes.
✨Research Interactive Investor
Familiarise yourself with interactive investor's values, mission, and recent developments in the investment platform industry. Being knowledgeable about the company will not only impress your interviewers but also help you align your answers with their customer-driven approach and bold values.
