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- Tasks: Provide expert tech support and troubleshoot Apple Mac systems.
- Company: Join a leading IT services provider modernising secure digital workplaces for UK Government.
- Benefits: Enjoy hybrid working and competitive pay of £550 per day.
- Why this job: Be part of impactful projects in cyber security and system integrations.
- Qualifications: Expertise in Jamf Pro, macOS troubleshooting, and current SC clearance required.
- Other info: This is a 6-month contract with opportunities for professional growth.
A 3rd line support, SME Apple Mac Engineer, with SC clearance, is sought to join a specialist End User Compute (EUC) IT services provider, leading the modernisation of secure digital workplaces for high profile UK Central Government organisations.
We are seeking candidates with expert level Apple Mac skills across OS issues, software deployments and security updates.
Key Responsibilities:- Tech support and troubleshooting Apple Mac systems
- Unified Endpoint Management (UEM) with Jamf Pro & Workspace ONE (Airwatch)
- Project work across cyber security, hardware refreshes & system integrations
- Advanced knowledge of Jamf Pro (bonus points for Jamf 200/300 Certification)
- Proficiency with Apple Business Manager, ADE (formerly DEP) and VPP
- Extensive experience with macOS, including troubleshooting Apple devices
- Bash scripting proficiency
- Omnissa Workspace ONE / WS1 - (formerly Airwatch) - highly desirable
NB: Current Security Clearance is essential. Apply now to progress!
Mac Engineer employer: Refreshing Recruitment Ltd
Contact Detail:
Refreshing Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mac Engineer
✨Tip Number 1
Make sure to highlight your experience with Jamf Pro and any relevant certifications you have. Since this role specifically mentions Jamf 200/300 Certification as a bonus, showcasing this can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the latest updates in macOS and Apple Business Manager. Being up-to-date with the latest features and security updates will demonstrate your commitment and expertise during discussions.
✨Tip Number 3
Prepare to discuss your troubleshooting strategies for Apple devices. Having specific examples of past experiences where you resolved complex issues can showcase your problem-solving skills effectively.
✨Tip Number 4
Since SC clearance is required, be ready to discuss your current clearance status and any relevant security protocols you've worked with. This will reassure the employer of your eligibility for the role.
We think you need these skills to ace Mac Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Apple Mac systems, particularly your expertise in troubleshooting and managing macOS. Include specific examples of your work with Jamf Pro and any relevant certifications.
Craft a Strong Cover Letter: In your cover letter, emphasise your advanced knowledge of Jamf Pro and your experience with Unified Endpoint Management. Mention your SC clearance and how it aligns with the role's requirements.
Showcase Relevant Skills: Clearly outline your proficiency in Bash scripting and your experience with Apple Business Manager and VPP. Use bullet points to make these skills stand out for easy reading.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role.
How to prepare for a job interview at Refreshing Recruitment Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your advanced knowledge of Jamf Pro and macOS in detail. Highlight specific examples of how you've successfully troubleshot Apple devices or managed software deployments in previous roles.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions that assess your troubleshooting abilities. Practice articulating your thought process when resolving technical issues, especially those related to security updates and system integrations.
✨Familiarise Yourself with UEM Tools
Since the role involves Unified Endpoint Management, brush up on your knowledge of Jamf Pro and Workspace ONE. Be ready to discuss how you've used these tools in past projects and any relevant certifications you hold.
✨Understand Security Clearance Requirements
As SC clearance is essential for this position, be prepared to discuss your current clearance status and any relevant experience working within secure environments. This will demonstrate your understanding of the importance of security in IT services.
