At a Glance
- Tasks: Lead a dynamic team to create an exceptional shopping experience for customers.
- Company: Seasalt is a vibrant retail brand focused on customer satisfaction and creativity.
- Benefits: Enjoy a competitive salary, generous leave, employee discounts, and wellness support.
- Why this job: Join a supportive culture that values personal growth and teamwork.
- Qualifications: Previous retail management experience with a passion for customer service is essential.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 28000 - 42000 £ per year.
Seasalt is a thriving retail lifestyle brand who put its customers at the heart of everything we do. Our success relies on a talented retail team who bring our values to life by helping our customers dress with creativity and confidence season after season.
Our Store Managers are responsible for taking ownership of all aspects of running a successful Seasalt store, leading the way with exceptional retail skills, product knowledge and commercial know-how. A key part of this role is training and developing your team to create a positive atmosphere and inspiring them to deliver excellent service.
You will help us by:
- Coaching and developing your team to drive performance through formative feedback, 121’s and development plans.
- Creating a service culture within the store team that puts the customer at the heart of everything they do.
- Ensuring your store team are motivated to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchases.
- Taking ownership of sales, profitability and KPI results, understanding what is required to drive performance in your store.
- Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities for the business.
- Implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store.
- Utilising all product information to maximise sales opportunities, ensuring you and your team have a thorough product knowledge of all Seasalt products, including design inspiration, features and benefits.
- Managing store operations such as management of stock, loss prevention, escalation and incident reporting, health and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst others.
- Effectively recruiting a diverse and passionate team who confidently deliver excellent results.
- Being responsible for the store, ensuring all physical business assets are maintained and all losses are minimised.
- Identifying potential performance issues within your team and dealing with them effectively, either informally or formally.
The skills you’ll be sharing with the team include:
- Leading your team from the front by driving sales, maximising profitability, and achieving KPI results.
- Previous experience in leading a team, preferably in a retail or equivalent environment where you drove key KPI achievement and managed budgets.
- Approachable, solution focused and positive management style.
- Passionate about sharing your commercial knowledge with your teams and focusing on product knowledge.
Why we hope you’ll love working with us:
The success of Seasalt is down to the skill and hard work of our team. We don’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
Benefits include:
- Salary up to £35,000 dependent on experience.
- 34 days paid annual leave, increasing with length of service.
- Uniform allowance.
- Attractive 50% employee discount.
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual mental health support.
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling.
- Flexible benefits scheme to personalise your benefits package.
- Enhanced family leave policies.
- Pension Scheme with generous 7% employer contributions.
- Life assurance programme.
- Learning and Development opportunities.
- Do Good Things with our two days per year paid volunteering opportunities.
- Employee networks to develop and provide support to our people, including the Inclusion Network.
- 100’s of savings on top retailers and gym memberships through our discount hub.
At Seasalt, we celebrate uniqueness and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives.
Closing date for applications is 21st June.
Store Manager - 40 Hour Permanent Contract employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - 40 Hour Permanent Contract
✨Tip Number 1
Familiarise yourself with Seasalt's brand values and product range. Understanding their ethos will help you connect with the team and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Prepare to discuss your previous retail management experiences, particularly how you've driven sales and developed teams. Be ready to share specific examples of how you've created a positive customer experience in past roles.
✨Tip Number 3
Network with current or former employees of Seasalt if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Showcase your leadership style by preparing to discuss how you motivate and inspire your team. Highlight any innovative strategies you've used to enhance team performance and customer satisfaction.
We think you need these skills to ace Store Manager - 40 Hour Permanent Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, focusing on your ability to lead teams, drive sales, and achieve KPIs. Use specific examples that demonstrate your success in similar roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention how your values align with Seasalt's commitment to putting customers at the heart of everything they do. Be sure to include your management style and how you develop your team.
Showcase Your Product Knowledge: Demonstrate your understanding of Seasalt's products and brand ethos in your application. Mention any previous experience with similar lifestyle brands and how you can leverage this knowledge to enhance customer experience.
Highlight Leadership Skills: Emphasise your leadership skills by providing examples of how you've successfully coached and developed teams in the past. Discuss your approach to creating a positive store culture and motivating staff to deliver excellent service.
How to prepare for a job interview at Seasalt
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully coached and developed your team in the past, focusing on how you motivated them to achieve sales targets.
✨Understand the Brand Values
Seasalt prides itself on putting customers at the heart of everything they do. Familiarise yourself with their brand values and be prepared to discuss how you can embody these values in your management style and store operations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle various situations in a retail environment. Think about challenges you've faced in previous roles and how you resolved them, particularly in relation to customer service and team dynamics.
✨Demonstrate Product Knowledge
Having a thorough understanding of Seasalt's products is essential. Research their product lines and be ready to discuss how you would train your team to share this knowledge with customers, enhancing their shopping experience and driving sales.