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- Tasks: Manage training rooms and support L&D advisors in delivering solutions.
- Company: Join a leading Defence organization known for its innovation and global impact.
- Benefits: Enjoy a hybrid work model with 3 days in the office and 2 days remote.
- Why this job: Be part of a dynamic team that values learning and development in a fast-paced environment.
- Qualifications: Strong communication skills, customer service mindset, and proficiency in MS Office required.
- Other info: Previous experience in organizing training events is preferred.
We are recruiting for a HR Learning & Development Administrator on contract to work for a leading Defence organisation based in Stevenage – the role is hybrid with 3 days in the office and 2 remotely.
HR Administrator – Learning & Development
We are seeking an enthusiastic, well organised learning and development administrator to join our team in our multi-national defence systems business. This person will be responsible for the day to day running of our training rooms and for supporting the L&D advisors to provide learning and development solutions to the business.
Skillset/experience required:
- Great written and verbal communication skills – able to draft sensitive and appropriate responses to customer queries via email/instant messenger and excellent telephone manner
- A strong customer service ethic – willing to make the extra effort to help others at all times
- A proactive approach to getting things done
- Ability to solve problems
- The ability to develop good working relationships with internal and external trainers, suppliers and delegates, and to be a great ambassador for the L&D team and HR function
- The ability to work under pressure in a busy environment
- Great organisational and planning skills, with the ability to think ahead, identify potential problems and find solutions
- Excellent IT skills, including MS Office suite (Excel, Word, Powerpoint) and the ability to quickly learn new tools and systems
- Previous experience of organising training events or working in a learning administrator role preferred
HR Learning & Development Administrator employer: Click Digital
Contact Detail:
Click Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Learning & Development Administrator
✨Tip Number 1
Familiarize yourself with the specific training tools and systems used in the defence sector. Research common software and platforms that are utilized for learning and development, as this will show your proactive approach and readiness to adapt.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since the role emphasizes a strong customer service ethic, be prepared to share examples of how you've gone the extra mile to assist others in previous roles.
✨Tip Number 3
Demonstrate your organizational skills by discussing any past experiences where you successfully managed multiple tasks or events simultaneously. This will help illustrate your ability to thrive under pressure.
✨Tip Number 4
Network with professionals in the HR and Learning & Development fields. Engaging with industry peers can provide insights into best practices and may even lead to referrals or recommendations for the position.
We think you need these skills to ace HR Learning & Development Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in learning and development administration. Emphasize your organizational skills, customer service ethic, and any previous roles that involved training event organization.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've successfully supported learning and development initiatives in the past, and how you can contribute to the team.
Highlight Communication Skills: Since great written and verbal communication skills are essential, provide examples in your application that demonstrate your ability to draft sensitive responses and communicate effectively with various stakeholders.
Showcase Problem-Solving Abilities: Include instances where you've proactively identified potential problems and implemented solutions, especially in a busy environment. This will illustrate your ability to thrive under pressure.
How to prepare for a job interview at Click Digital
✨Showcase Your Communication Skills
Since great written and verbal communication skills are essential for this role, be prepared to demonstrate your ability to draft clear and sensitive responses. Practice articulating your thoughts clearly during the interview, and consider sharing examples of how you've effectively communicated in previous roles.
✨Emphasize Your Customer Service Ethic
Highlight your strong customer service ethic by sharing specific instances where you went the extra mile to assist others. This will show that you understand the importance of supporting both internal teams and external stakeholders in a learning and development context.
✨Demonstrate Proactivity and Problem-Solving Skills
Prepare to discuss situations where you took initiative to solve problems or improve processes. The interviewers will appreciate candidates who can think ahead and identify potential issues before they arise, so come equipped with relevant examples.
✨Familiarize Yourself with Relevant Tools
Since excellent IT skills, particularly in MS Office, are required, make sure you're comfortable discussing your proficiency with these tools. If you've used any other learning management systems or software, mention those as well to showcase your ability to quickly learn new tools.
