Civil Enforcement Officer | Highways | Full time | Burnley
Civil Enforcement Officer | Highways | Full time | Burnley

Civil Enforcement Officer | Highways | Full time | Burnley

Burnley Full-Time 21800 - 24100 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Patrol highways, ensure compliance with parking and traffic regulations, and take appropriate enforcement action.
  • Company: Join Lancashire County Council, a key player in managing the highway network in Lancashire.
  • Benefits: Enjoy flexible working hours, up to 32 days annual leave, and a generous pension scheme.
  • Why this job: Make a real impact on road safety while enjoying a supportive work culture and comprehensive training.
  • Qualifications: Full driving licence required; no prior experience necessary as full training will be provided.
  • Other info: Work outdoors in all weather conditions and engage with the community.

The predicted salary is between 21800 - 24100 £ per year.

Salary: £25,183 - £27,269 per annum | Permanent, Full Time, 37 hours per week | Highways Office Burnley

The purpose of a Civil Enforcement Officer (CEO) is to contribute towards the management of Lancashire's highway network by ensuring that highway users comply with parking and traffic regulations. CEOs will identify and take appropriate action against those that do not comply, therefore playing a key role in keeping the highway network operating safely and effectively.

The key objectives of the role are:

  • Maximise compliance with parking and traffic rules and regulations
  • Identify and take appropriate action against non-compliance
  • Ensure enforcement action is appropriate and accurate
  • Ensure that our customers and stakeholders receive the highest standards of service

A CEO will spend their working day patrolling Lancashire's highway network both on foot and in a Lancashire County Council vehicle, which you may also be required to drive. You will be required to work outside in all-weather conditions as well as working in potentially challenging situations.

When patrolling the highway, you will use a range of ICT to undertake the role and you will be required to wear a uniform. Full training and a uniform will be provided. You will also need to have a full driving licence and be able to drive a Lancashire County Council vehicle.

The post is a full-time position (37 hours per week). The service operates 7 days a week so you will be expected to work on a 5 over 7 day working week on a shift/rota basis to ensure suitable enforcement coverage with flexibility in hours of work.

Prior to taking up the role you will be required to go through an enhanced DBS check. Successful candidates will be required to complete and pass all necessary training and accreditation within 6 months of starting employment.

Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.

In return, Lancashire County Council offers a range of benefits:

  • Up to 32 days annual leave plus bank holidays
  • 2 additional days at Christmas
  • Generous Local Government pension with shared AVCs available
  • Benefits package including dog care, day care, holidays at home or abroad, long service awards, Medicash, inclusivity support groups, discounts on white goods and electronics, cycle to work schemes, salary sacrifice car lease schemes, eye tests and prescription support

If you're already a Lancashire County Council employee you must apply via the internal vacancies option on Oracle Fusion.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Civil Enforcement Officer | Highways | Full time | Burnley employer: Lancashire County Council

Lancashire County Council is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With generous benefits including up to 32 days of annual leave, a robust pension scheme, and various discounts, employees enjoy a fulfilling work-life balance while contributing to the safety and efficiency of the highway network in Burnley.
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Contact Detail:

Lancashire County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Civil Enforcement Officer | Highways | Full time | Burnley

✨Tip Number 1

Familiarise yourself with local parking and traffic regulations in Lancashire. Understanding the specific rules and common violations will help you demonstrate your knowledge during interviews and show that you're proactive about the role.

✨Tip Number 2

Consider volunteering or gaining experience in roles that involve public interaction or enforcement. This could be in community services or local councils, which will give you valuable insights into the responsibilities of a Civil Enforcement Officer.

✨Tip Number 3

Network with current or former Civil Enforcement Officers if possible. They can provide first-hand insights into the role and may even offer tips on how to stand out in your application process.

✨Tip Number 4

Prepare for the physical demands of the job by staying active. As a Civil Enforcement Officer, you'll be patrolling on foot, so being fit and ready for outdoor work in various weather conditions is essential.

We think you need these skills to ace Civil Enforcement Officer | Highways | Full time | Burnley

Knowledge of traffic and parking regulations
Strong observational skills
Effective communication skills
Conflict resolution skills
Ability to work independently
Customer service orientation
Basic ICT proficiency
Full driving licence
Ability to work in all weather conditions
Time management skills
Attention to detail
Problem-solving skills
Adaptability to changing situations
Teamwork and collaboration

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Civil Enforcement Officer. Highlight your relevant experience and skills that align with the role.

Craft a Strong Supporting Statement: Your supporting statement is crucial. Clearly demonstrate how your skills and experiences meet the criteria outlined in the job description. Use specific examples to showcase your ability to manage compliance and handle challenging situations.

Highlight Relevant Qualifications: Make sure to mention any relevant qualifications, such as a full driving licence and any previous experience in enforcement or customer service roles. This will strengthen your application.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Lancashire County Council

✨Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities of a Civil Enforcement Officer. Be prepared to discuss how your skills and experiences align with the role, especially in terms of compliance and enforcement.

✨Showcase Your Communication Skills

As a CEO, you'll need to interact with the public regularly. During the interview, demonstrate your ability to communicate clearly and effectively. Share examples of how you've handled challenging situations or resolved conflicts in the past.

✨Prepare for Practical Scenarios

Expect to be asked about how you would handle specific situations related to traffic and parking enforcement. Think through potential scenarios and how you would approach them, ensuring you highlight your problem-solving skills.

✨Highlight Your Flexibility

This role requires working on a shift/rota basis. Be ready to discuss your availability and willingness to work flexible hours, including weekends. Showing that you're adaptable will make you a more attractive candidate.

Civil Enforcement Officer | Highways | Full time | Burnley
Lancashire County Council
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  • Civil Enforcement Officer | Highways | Full time | Burnley

    Burnley
    Full-Time
    21800 - 24100 £ / year (est.)

    Application deadline: 2027-06-20

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    Lancashire County Council

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