HR Manager (L&D)

UK Wide - travel will be required. Mitie are recruiting for a HR Manager to join the Transportation & Aviation team in the overall cultural and engagement plans to ensure that Mitie colleagues deliver our vision and values. This role will support on the rollout of a new training academy within the sector working closely with our L&D team to test, encourage and drive the usage for all employees within the sector. Alongside this, you will proactively partner the Account Director and managers at all levels in providing pragmatic and commercially focussed HR solutions, including development and implementation of the account strategy and people plan across the contract.

Main Responsibilities:

• To develop and launch the Training Academy for the Network Rail contract through effective training and ongoing colleague development across all levels.
• Provide day to day management and support in the design & delivery of training across the contract, ensuring regular training evaluation and reporting of agreed measures for the sector.
• Support in the identification and build of communication activity to promote the learning being delivered and measuring its impact.
• To support the Senior PBP, Sector Director, and Strategic Account Director to deliver the people strategy within Transport & Aviation.
• Involvement in projects across the wider BS business and One HR function as required.
• To develop and maintain working relationships with key stakeholders in the business.
• Support teams by training and coaching, for improvement with case management, recruitment, resource planning and onboarding, culture, and engagement strategies.
• Manage compliance, working with right to work, health and safety and data teams.
• Developing a culture with colleagues across functions supporting on mental health, occupational health, and employee welfare matters and initiatives.
• Coach managers to close complex employee relations cases.
• Liaise with the Change Partnering team to track organisational design and development including TUPE and supporting with mobilisations of new sites, as required.
• Work with the People Business Partner on change initiatives in relation to restructuring and new business.
• Enable employee engagement and communication with all employees to drive improvement of morale and engagement survey results, including action planning.

What are we looking for?

• You will be an experienced HR professional at advisory level or above having worked on key L&D projects, apprentice schemes or training academies within a large scale capacity.
• You will also have the ability to deal with high volume and fast paced business and re-prioritise regularly.
• Preferably CIPD qualified or working towards.
• Computer literate; Microsoft suite, SAP, SharePoint.
• Resilient, with ability to influence key decision makers and challenge when necessary.
• Ability to drive the HR agenda with managers.
• Team player and confidence to build relationships with the business and wider HR function.
• Confident and articulate communicator.
• Strong commitment to customer service; able to quickly establish credibility and build rapport and trust.
• Ability to deliver information to managers that may be difficult and challenging.
• Demonstrate understanding of the need for confidentiality.
• Ability to make own decisions and see them through to conclusion.
• Sound knowledge of employment law and best practice.
• Flexible, adaptable, and able to travel across the UK as required to meet the needs of the business.
• Full UK driving licence essential.
• Experience of multi-site, multi-discipline organisations preferable.
• Ability to deliver HR training on a range of subjects to varying abilities.
• Able to work under pressure and to tight deadlines.
• TUPE experience preferred but not essential.

Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.

Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team. Together our diversity makes us stronger.