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For Companies At a Glance
- Tasks: Design CMDB Data models and create Service Mapping documentation.
- Company: Join Arden Resourcing Limited, a leader in IT solutions.
- Benefits: Enjoy hybrid work flexibility and potential travel opportunities.
- Why this job: Be part of impactful ITOM projects and collaborate with diverse stakeholders.
- Qualifications: Experience in ITOM and ServiceNow implementations is essential.
- Other info: This is a 6-month contract role based in London.
The predicted salary is between 54000 - 84000 £ per year.
ServiceNow Architect – ITOM
London Based – Hybrid
Contract
I am recruiting for a ServiceNow Architect with experience of ITOM. This is a contract for 6 months initially, the role is hybrid working. Though the main office is central London based there could be travel to other parts of the UK on occasion.
Due to the nature of this role, we are looking for a clear and concise communicator, previous experience of dealing with stakeholders at various levels is a must.
Duties include but are not limited to:
- Helping to design the CMDB Data model
- Creating Service Mapping process documentation for clarity on next step of the implementation.
- Helping to create a plan with colleagues on how discovery will be built
Key skills & Experience needed:
- In depth knowledge of & experience in ITOM
- ServiceNow ITOM implementations
- ServiceNow CMDB Architecture
- Certification advantageous
- Experience designing, deploying, and managing ServiceNow Discovery solutions
- Experienced in developing, documenting, implementing, and maintaining Discovery governance processes, procedures, standards, and policies
- Can create and maintain Service Mapping-related documentation
- Experience with Public and private cloud solutions such as AWS, Azure, Google Cloud and their corresponding APIs.
- Familiarity with industry-standard communication protocols such as HTTP, TCP, SNMP, SOAP, and REST.
Arden Resourcing Limited | ServiceNow Architect - ITOM employer: Arden Resourcing Limited
Contact Detail:
Arden Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arden Resourcing Limited | ServiceNow Architect - ITOM
✨Tip Number 1
Make sure to highlight your experience with ITOM and ServiceNow in your conversations. Be prepared to discuss specific projects where you've successfully implemented these solutions, as this will demonstrate your expertise.
✨Tip Number 2
Since communication is key for this role, practice articulating complex technical concepts in a clear and concise manner. This will help you connect with stakeholders at various levels during interviews.
✨Tip Number 3
Familiarize yourself with the latest trends and best practices in ServiceNow CMDB architecture and ITOM. Being knowledgeable about current developments can give you an edge in discussions with the hiring team.
✨Tip Number 4
If you have experience with cloud solutions like AWS, Azure, or Google Cloud, be ready to share examples of how you've integrated these technologies with ServiceNow. This will showcase your versatility and relevance to the role.
We think you need these skills to ace Arden Resourcing Limited | ServiceNow Architect - ITOM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ITOM and ServiceNow implementations. Use specific examples that demonstrate your skills in designing, deploying, and managing ServiceNow Discovery solutions.
Craft a Strong Cover Letter: In your cover letter, emphasize your communication skills and experience working with stakeholders at various levels. Mention your familiarity with cloud solutions and industry-standard communication protocols to align with the job requirements.
Showcase Relevant Certifications: If you have any relevant certifications, especially in ServiceNow or ITOM, make sure to include them in your application. This can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for clarity and conciseness. Ensure there are no grammatical errors and that your points are clearly articulated, reflecting the clear communication style the company is looking for.
How to prepare for a job interview at Arden Resourcing Limited
✨Showcase Your ITOM Expertise
Make sure to highlight your in-depth knowledge and experience with ITOM during the interview. Be prepared to discuss specific projects where you implemented ServiceNow ITOM solutions, as this will demonstrate your capability to handle the responsibilities of the role.
✨Communicate Clearly and Concisely
Since the role requires clear communication with stakeholders at various levels, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate how you effectively communicated complex technical information to non-technical stakeholders.
✨Prepare for Technical Questions
Expect technical questions related to ServiceNow CMDB Architecture and Discovery solutions. Brush up on your knowledge of industry-standard communication protocols like HTTP, TCP, SNMP, SOAP, and REST, as well as cloud solutions such as AWS, Azure, and Google Cloud.
✨Demonstrate Your Documentation Skills
Be ready to discuss your experience in creating and maintaining documentation, especially related to Service Mapping and Discovery governance processes. Providing examples of how your documentation has improved project clarity or efficiency can set you apart from other candidates.
