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- Tasks: Join our team as a Room Attendant, ensuring guests have a memorable stay.
- Company: Quest Apartments Hotels is part of The Ascott Limited, a trusted global hospitality brand.
- Benefits: Enjoy perks like flexible hours, training opportunities, and discounts from day one.
- Why this job: Be part of a diverse team focused on guest experiences and personal growth.
- Qualifications: Previous experience in housekeeping and strong attention to detail are essential.
- Other info: Immediate start available; part-time role with 20 hours per week.
We are seeking a confident Room Attendant to become part of our team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on a rotating shift basis on a seven-day period. Please note this position is part time, 20 hours a week/5 days a week. You will report to the Head Housekeeper, supporting towards providing our guests with memorable experiences of the city.
As our Room Attendant, you will be responsible for:
- Responding to Housekeeping requests required as directed.
- Cleaning equipment and rooms according to Quest standards.
- Ensuring the upkeep of all common areas.
- Communicating with guests in a friendly and professional manner in accordance with procedures.
- Working with all departments in the property to ensure operational efficiency.
- Being aware of all Health & Safety requirements.
To be successful in the role of Room Attendant, we require:
- Previous experience in a similar role.
- Ability to bring the guest experience to life throughout the hotel.
- Strong attention to detail and time management skills.
- A good command of English is essential, a second language is advantageous.
This is your opportunity to be part of our team as a Room Attendant. We focus on your professional and personal development, and we offer:
- Genuine career opportunities within our business.
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities.
- A PERKBOX subscription with benefits, retail discounts and savings available from your first day.
- Employee Assistance Programme.
- Health Insurance.
- Refer a Friend bonus.
- Once you pass your probation, a special staff rate when staying in our European properties.
- (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging.
At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
A trusted hospitality company, Ascott's presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments.
Required skills: Time Management, Organisation Skills, Attention to Detail, Customer Focus, Team Work, Communication Skills, Problem Solving.
£12.21 per hour.
Department: Housekeeping.
Language required: English.
Room Attendant employer: Hosco
Contact Detail:
Hosco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific standards and procedures of Quest Apartments Hotels. Understanding their unique approach to guest experiences will help you demonstrate your alignment with their values during any interviews.
✨Tip Number 2
Highlight your previous experience in housekeeping roles by preparing examples of how you've successfully managed time and attention to detail in past jobs. This will show that you can handle the responsibilities of a Room Attendant effectively.
✨Tip Number 3
Practice your communication skills, especially in English, as this is essential for the role. Being able to engage with guests in a friendly and professional manner will set you apart from other candidates.
✨Tip Number 4
Research the company culture at The Ascott Limited and be prepared to discuss how you can contribute to their commitment to diversity, equity, and inclusion. Showing that you resonate with their values can make a positive impression.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise skills like attention to detail, time management, and customer service, as these are crucial for the Room Attendant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to enhance guest experiences. Mention specific examples from your past work that demonstrate your skills and how they align with the values of Quest Apartments Hotels.
Highlight Language Skills: Since a good command of English is essential, ensure you clearly state your language proficiency. If you speak a second language, mention it as this can be advantageous and may set you apart from other candidates.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is vital for a Room Attendant role.
How to prepare for a job interview at Hosco
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight specific examples from your previous experience where your keen eye for detail made a difference in guest satisfaction or cleanliness standards.
✨Demonstrate Your Customer Focus
Communicating with guests in a friendly and professional manner is key. Be prepared to discuss how you've handled guest requests or complaints in the past, showcasing your ability to enhance their experience.
✨Emphasise Teamwork Skills
This role requires collaboration with various departments. Share instances where you successfully worked as part of a team, illustrating your ability to contribute to operational efficiency and support your colleagues.
✨Prepare for Health & Safety Questions
Understanding health and safety requirements is essential in this role. Brush up on relevant protocols and be ready to discuss how you ensure a safe environment for both guests and staff in your previous positions.
