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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service.
- Company: Join MP Moran Builders Merchant as we launch our new Tottenham store!
- Benefits: Enjoy competitive salary, bonuses, discounts, and 25 days annual leave plus your birthday off.
- Why this job: Be part of a growing company with a focus on team development and customer satisfaction.
- Qualifications: 5 years in retail sales and management, with builders merchant experience essential.
- Other info: Work hours are Monday to Friday, with alternate weekends; in-person role.
The predicted salary is between 55000 - 60000 £ per year.
Branch Manager – Tottenham
Are you a dynamic, results-oriented leader looking for your next big challenge?
MP Moran Builders Merchant is thrilled to announce the opening of our new Tottenham store in March 2025, and we’re on the hunt for a passionate Branch Manager to lead the charge!
As Branch Manager you will bring an enthusiastic and strategic approach, driving staff development, continual growth, and improvements as well as developing a motivated and highly customer focused team. Working 44.75 hours per week, shifts between 6am-5pm Monday to Friday, and alternate weekends.
What we’re looking for…
- Experience in a builders merchants is essential, as you will need product and market knowledge
- Effective listening and communication skills
- Ability to set and encourage the achievement of appropriate goals for self and others
- Excellent IT skills, including proficiency in all Microsoft packages
- Ability to accurately report and present results
- Exceptional customer services skills with a proven track record of achieving results
Benefits
- Highly competitive bonus reward scheme
- Annual salary of £55-60k
- Staff discount
- Employee assistance program
- Annual leave 25 days plus your birthday off
- Life assurance
- Pension scheme
- Wider Wallet – offering discounts and benefits
- Long service awards
Key Responsibilities of the Branch Manager:
Profit and Loss Management
- Grow sales, maximise margin and reduce overheads to exceed targets and deliver best-in-class financial performance.
Team Leadership
Recruit, train, and manage a high-performing team
Provide guidance, coaching, and motivation to enhance staff skills and productivity.
- Drive a positive and collaborative work environment
- Collaborate with key stakeholders to ensure all departments work together to achieve company’s goals
Sales and Customer Service
- Manage sales initiatives to increase profit and market share
- Develop strong relationships with customers and suppliers to drive profitable business growth
- Lead, motivate and empower your team to deliver great customer service
- Ensure the Branch offers ‘best-in-class’ customer service through company initiatives
- Resolve customer issues and concerns in a professionally and promptly
- Manage the full operation of the branch, ensuring high standards for safety, storage efficiency, housekeeping, and product accessibility.
Stock Management
- Oversee inventory levels, product availability, and supply chain operations
- Implement effective inventory control and procurement practices
Health and Safety
- Ensure compliance with safety regulations, company policies, and industry standards.
- Maintain a safe working environment for employees and customers.
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Life insurance
- Referral programme
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Retail sales: 5 years (preferred)
- Management: 5 years (required)
- Builders Merchant: 5 years (required)
Work Location: In person
MP Moran | Branch Manager employer: MP Moran
Contact Detail:
MP Moran Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MP Moran | Branch Manager
✨Tip Number 1
Make sure to highlight your experience in builders merchants during networking events or conversations. Connect with industry professionals on platforms like LinkedIn and engage in discussions about market trends to showcase your knowledge.
✨Tip Number 2
Demonstrate your leadership skills by volunteering for team projects or initiatives in your current role. This will not only enhance your resume but also provide you with concrete examples to discuss during interviews.
✨Tip Number 3
Familiarize yourself with the latest technology and software used in the builders merchant industry. Being proficient in Microsoft packages is essential, so consider taking online courses to boost your IT skills.
✨Tip Number 4
Prepare to discuss specific customer service scenarios where you've successfully resolved issues. Having these examples ready will demonstrate your exceptional customer service skills and your ability to lead a team in delivering great service.
We think you need these skills to ace MP Moran | Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in builders merchants and management roles. Use specific examples that demonstrate your leadership skills and achievements in sales and customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your background aligns with the key responsibilities of the Branch Manager position and express your enthusiasm for leading a new team.
Showcase Relevant Skills: Emphasize your effective communication, IT proficiency, and customer service skills in your application. Provide concrete examples of how you've successfully managed teams and driven sales growth in previous roles.
Highlight Your Achievements: Include quantifiable achievements in your application, such as sales targets exceeded or successful team development initiatives. This will help demonstrate your capability to deliver results as a Branch Manager.
How to prepare for a job interview at MP Moran
✨Show Your Builders Merchant Expertise
Make sure to highlight your experience in the builders merchant industry during the interview. Discuss specific products you are familiar with and how your market knowledge can benefit the new Tottenham store.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Talk about your approach to recruiting, training, and motivating staff, as well as how you foster a positive work environment.
✨Focus on Customer Service Excellence
Be ready to share your strategies for delivering exceptional customer service. Discuss any past experiences where you resolved customer issues effectively and how you plan to ensure 'best-in-class' service at the branch.
✨Prepare for Financial Performance Questions
Since profit and loss management is crucial for this role, be prepared to discuss your experience with financial performance metrics. Share how you've previously grown sales, maximized margins, and reduced overheads.
