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- Tasks: Manage key accounts, boost revenue, and deliver top-notch customer service.
- Company: Ingram Micro is a leading tech company connecting global IT ecosystems.
- Benefits: Enjoy competitive pay, commissions, career development, and extensive training.
- Why this job: Join a dynamic team focused on innovation and customer success in tech.
- Qualifications: Strong customer service skills and a drive to learn about technology are essential.
- Other info: Full-time role with opportunities for growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for driven Internal Account Manager to join our DCPOS team on a permanent basis supporting our key Vendors. The focus of this role is to manage a number of key accounts, maintaining and improving on revenue and profit, whilst maintaining the highest standards of customer service. Our customers and vendors are at the heart of everything we do, and this is where you come in!
What your role as an Internal Account Manager will involve:
- Foster strong business relationships with Ingram Micro core customers and become a trusted advisor to their businesses.
- Identify opportunities to cross sell and up sell additional relevant mobile products using expert knowledge.
- Enable partners by demonstrating and coaching around a variety of products.
- Provide regular sales forecasts and business updates to the head of Sales.
- Update Opportunities accurately to manage, nurture and monitor deal progress.
- Regular engagement with marketing team to leverage core messaging via preferred social media channels and influence the GTM strategy.
- Leverage Field Technical resource to influence and progress end user sales opportunities and maximise profitability.
To set you up for success, we are looking for the following skills and experience:
- Strong customer service driven mentality is essential.
- Ability to communicate effectively, over the phone, via email and face to face.
- Have drive and be motivated to understand your subject matter.
- Continuously learn the new technology releases in an ever-changing environment.
- Good PC skills, including Microsoft Office suite, specifically Outlook, Word, and Excel.
- CRM experience preferable.
- A desire and ability to understand and improve systems, programmes, and processes.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support.
Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.
If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.
Inside Account Manager employer: Ingram Micro
Contact Detail:
Ingram Micro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Account Manager
✨Tip Number 1
Reach out directly to the job poster on LinkedIn. A personalised message expressing your interest in the Internal Account Manager position can help you stand out and show your enthusiasm for the role.
✨Tip Number 2
Familiarise yourself with Ingram Micro's products and services. Being knowledgeable about their offerings will allow you to engage in meaningful conversations during interviews and demonstrate your commitment to understanding their business.
✨Tip Number 3
Network with current employees or alumni who work at Ingram Micro. They can provide valuable insights into the company culture and the expectations for the Internal Account Manager role, which can help you tailor your approach.
✨Tip Number 4
Stay updated on industry trends and technology advancements relevant to the role. This knowledge will not only prepare you for potential interview questions but also showcase your proactive attitude towards continuous learning.
We think you need these skills to ace Inside Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of an Internal Account Manager. Focus on customer service, sales achievements, and any experience with CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your ability to build strong business relationships. Mention specific examples of how you've successfully managed accounts or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, emphasise your communication skills, ability to learn new technologies, and proficiency with Microsoft Office. These are key attributes that Ingram Micro is looking for in a candidate.
Follow Up: After submitting your application, consider sending a polite follow-up message to express your continued interest in the position. This can help keep you on the radar of the hiring team.
How to prepare for a job interview at Ingram Micro
✨Know Your Products
As an Internal Account Manager, you'll need to demonstrate expert knowledge of the mobile products you'll be selling. Make sure you research and understand the key features and benefits of these products before your interview.
✨Showcase Your Customer Service Skills
This role requires a strong customer service mentality. Be prepared to share examples from your past experiences where you've successfully managed customer relationships or resolved issues effectively.
✨Prepare for Sales Scenarios
Expect to discuss how you would approach cross-selling and upselling opportunities. Think of specific strategies you could use to identify and leverage these opportunities with potential clients.
✨Engage with the Company’s Values
Ingram Micro places a strong emphasis on customer focus and teamwork. Familiarise yourself with their values and be ready to explain how your personal values align with theirs during the interview.
