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- Tasks: Evaluate luxury automotive experiences and provide feedback to enhance customer service.
- Company: CXG connects premium brands with evaluators globally, redefining luxury customer experiences.
- Benefits: Enjoy flexible hours, work remotely, and choose assignments that suit your interests.
- Why this job: Shape the future of luxury experiences while indulging your passion for automobiles.
- Qualifications: Must be 18+, have a good understanding of the automobile industry, and enjoy interacting with people.
- Other info: This is a freelance, project-based role with multiple opportunities each month.
Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services. Your insights will shape the future of luxury experiences.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
- Choose your assignments - align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
- Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements:
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
- Willingness to adapt to varying assignment types and industries.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
This is a freelance, project-based position with flexible working hours.
Freelance Luxury Brand Evaluator Automotive Project in Exeter, UK employer: CXG group
Contact Detail:
CXG group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Luxury Brand Evaluator Automotive Project in Exeter, UK
✨Tip Number 1
Familiarise yourself with luxury automotive brands and their unique selling points. Understanding what sets these brands apart will help you provide more insightful feedback during your evaluations.
✨Tip Number 2
Network with other automotive enthusiasts and professionals in the industry. Engaging in discussions about luxury vehicles can enhance your knowledge and may even lead to insider tips on upcoming opportunities.
✨Tip Number 3
Practice your observational skills by visiting luxury car showrooms or events. Take notes on customer interactions, showroom ambience, and product presentation to refine your evaluation techniques.
✨Tip Number 4
Stay updated on trends in the luxury automotive market. Being aware of current developments will not only boost your credibility but also allow you to provide relevant and timely feedback during your assignments.
We think you need these skills to ace Freelance Luxury Brand Evaluator Automotive Project in Exeter, UK
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Luxury Brand Evaluator. Familiarise yourself with the types of assignments you might undertake and the skills required, such as attention to detail and customer service.
Tailor Your CV: Highlight your passion for luxury automobiles and any relevant experience in customer service or retail environments. Make sure to emphasise your ability to provide unbiased feedback and your keen observational skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the automotive industry and your understanding of luxury brands. Share specific examples of how your experiences align with the role and how you can contribute to enhancing customer experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at CXG group
✨Show Your Passion for Luxury Automobiles
Make sure to express your enthusiasm for luxury cars during the interview. Share specific experiences or stories that highlight your appreciation for high-end vehicles and how this passion drives your interest in the role.
✨Demonstrate Your Observational Skills
Prepare to discuss how you would approach evaluating customer experiences. Provide examples of what details you would focus on during a visit, such as ambience, service quality, and product presentation, to showcase your keen eye for detail.
✨Be Ready to Discuss Customer Service Insights
Think about your previous experiences with customer service, especially in luxury settings. Be prepared to share insights on what makes a great customer experience and how you would provide constructive feedback to brands.
✨Highlight Your Flexibility and Adaptability
Since the role involves various assignments, emphasise your ability to adapt to different environments and tasks. Share examples of how you've successfully managed multiple responsibilities or adjusted to changing situations in past roles.
