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- Tasks: Drive and handle customer possessions across the UK and Europe while providing excellent service.
- Company: AGM Relocation Ltd is a respected moving company with a legacy since 1958, based in Suffolk.
- Benefits: Enjoy competitive pay, overtime rates, 25 days holiday, wellness initiatives, and career development opportunities.
- Why this job: Join a prestigious team, gain valuable experience, and make a real impact in customers' lives.
- Qualifications: Must have a full UK driver's licence, valid CPC qualification, and excellent customer service skills.
- Other info: Permanent, full-time role with opportunities for paid volunteering and company awards.
The predicted salary is between 30000 - 42000 £ per year.
AGM Relocation Ltd, (hereinafter referred to as the "AGM Group") is the parent company and home of some of the industry’s most respected moving and relocation companies. Founded in 1958, Abels removals is a removals firm based in Brandon, Suffolk, United Kingdom. Abels are proud members of BAR (British Association of Removers) and our house moving teams specialise both in moving antiques and specialist items such as pianos, grandfather clocks, fine art alongside day to day household items and furniture, always delivering the utmost care and attention, ensuring everything runs smoothly and guaranteeing our customer’s peace of mind.
We are seeking enthusiastic and experienced HGV Class 1 Drivers and Class 2 Drivers that are looking for a new challenge within removals, to join a prestigious and growing team based in Brandon, Suffolk. You will be responsible for driving, moving and handling customers household/ personal possessions.
Main Roles & Responsibilities:- Initially shadowing current Drivers and Senior Drivers to secure knowledge of the role, routes and build confidence
- Interacting and communicating effectively with our Customers and Colleagues in the movement of goods across UK and Europe
- Provide assistance in the moving and handling of customer goods, including driving to and from location (long and short distances) across the UK and Europe
- Packing and wrapping customer goods before manually and physically lifting (aided and unaided) onto vehicles or into location
- Completing the necessary on the job paperwork to a high standard
- Following H&S Guidelines and carrying out Banks-person duties
- Begin to learn the full role of a Removals Operative
- Full UK drivers’ licence (no more than 6 points) – Essential
- Valid CPC qualification and licence – Essential
- Valid Passport – Essential
- Excellent customer service and organisational skills – Essential
- Experience in Heavy Goods Vehicles driving – Desirable
- Previous removals sector experience - Desirable
- Multilingual – Desirable
- Previous warehouse/ Forklift experience – Desirable
- Competitive Salary depending on experience (per annum) and rising
- Overtime available and paid at enhanced rates when required
- Normal days of work: Monday to Friday. (Occasional weekends required)
- Hours- 50 hours per week (weekdays). Can start from 5am and finish times vary depending on the job and can finish late on occasion.
- Nights away (set allowance paid) = on average two nights per week, sleeping within the vehicle bunks and occasional B&Bs.
- Based out of the Brandon depot
- Permanent, full-time
- 25 days holiday + 8 bank holiday
- Death in service scheme
- Company pension
- Access to a leading Employee Engagement Platform provider offering lifestyle saving and discounts on most high street retailers & services, reward and recognition programme.
- Wellness Programme Initiatives
- Employee Referral Scheme
- Career development opportunities
- 2 x paid volunteering days
- Company awards & events
- Free On-site parking
Applicants of whom are successfully offered employment within one of the AGM Group companies will be subject to referencing, a basic criminal records check from the Disclosure & Barring Service, standard Identification and Right to Work as part of the pre-employment checks.
HGV Class 1 and Class 2 Drivers & Removals Operative (Brandon, Suffolk) employer: Abels Moving Services Ltd
Contact Detail:
Abels Moving Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Class 1 and Class 2 Drivers & Removals Operative (Brandon, Suffolk)
✨Tip Number 1
Familiarise yourself with the removals industry, especially the specific requirements for handling delicate items like antiques and pianos. This knowledge will not only impress during interviews but also show your commitment to the role.
✨Tip Number 2
Network with current or former employees of AGM Relocation Ltd or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you apply.
✨Tip Number 3
Prepare to demonstrate your customer service skills during the interview process. Since the role involves interacting with customers, think of examples from your past experiences where you provided excellent service or resolved issues effectively.
✨Tip Number 4
Be ready to discuss your driving experience in detail, particularly any relevant HGV Class 1 or Class 2 driving roles. Highlight any specific challenges you've faced on the road and how you overcame them, as this will showcase your problem-solving abilities.
We think you need these skills to ace HGV Class 1 and Class 2 Drivers & Removals Operative (Brandon, Suffolk)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an HGV Class 1 or Class 2 Driver and Removals Operative. Familiarise yourself with the specific tasks mentioned in the job description, such as packing, lifting, and customer interaction.
Tailor Your CV: Highlight relevant experience in your CV, especially any previous roles in driving or removals. Emphasise your customer service skills and any qualifications like your CPC licence. Make sure to mention any multilingual abilities if applicable.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for AGM Relocation Ltd and how your skills align with their values, particularly in delivering care and attention to customer possessions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure all information is accurate and complete. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Abels Moving Services Ltd
✨Know Your Routes
Familiarise yourself with common routes and locations in the UK and Europe. Being able to discuss your knowledge of these areas during the interview will show your preparedness and understanding of the role.
✨Highlight Customer Service Skills
Since this role involves interacting with customers, be ready to share examples of how you've provided excellent customer service in the past. This could include handling difficult situations or ensuring customer satisfaction.
✨Demonstrate Safety Awareness
Understand and be prepared to discuss health and safety guidelines relevant to driving and removals. Showing that you prioritise safety will reassure the interviewers of your professionalism.
✨Prepare for Practical Questions
Expect questions that may require you to demonstrate your problem-solving skills in real-life scenarios, such as dealing with unexpected delays or managing heavy lifting. Think of examples from your previous experience that showcase your ability to handle such situations.
