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- Tasks: Serve guests at our iconic 5 Star May Fair Hotel, ensuring exceptional dining experiences.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants known for unforgettable guest experiences.
- Benefits: Enjoy competitive salary, 28 days holiday, complimentary meals, and exclusive hotel discounts.
- Why this job: Be part of a fun, rewarding environment that values your unique talents and offers career growth.
- Qualifications: Previous high-end waiting experience and excellent customer service skills are essential.
- Other info: Opportunities for promotion and access to training programs to support your development.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience.
Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Waiter/Waitress for our 5 Star Hotel, The May Fair, A Radisson Collection Hotel.
Overview:- An amazing opportunity to join the team at The May Fair Kitchen, our iconic 5 Star May Fair Hotel as a Waiter/Waitress. You will fully understand the menu and be able to explain the dining concept to all guests, carefully checking for any allergens.
- You will read the needs of tables and serve them as to their preferences.
- You will work closely with the Head Waiters and Floor Managers to ensure that service is seamless and an exceptional level of service is provided to guests.
- You will ensure that satisfaction levels are checked at all tables you are serving and will handle any feedback or complaints accordingly.
- You will take payment in accordance with company procedures.
- As a Waiter/Waitress you will be competent with IT applications such as Open Table, Adecco and Micros.
- Previous front of house waiting experience of working in a high-end food led operation is essential.
- Demonstrates excellent attention to detail and customer service skills.
- Impeccable command of English both written and spoken.
- A passion for food and beverage, serving guests and providing outstanding hospitality.
- Competitive salary
- 28 days holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Contact Detail:
The May Fair Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress
✨Tip Number 1
Familiarise yourself with the menu and dining concepts of The May Fair Kitchen. Being able to confidently discuss the dishes and their ingredients, especially regarding allergens, will show your commitment to providing excellent service.
✨Tip Number 2
Highlight your previous experience in high-end food-led operations during any informal conversations or networking opportunities. This will help you stand out as a candidate who understands the expectations of a luxury dining environment.
✨Tip Number 3
Demonstrate your passion for food and beverage by engaging in discussions about current trends in the hospitality industry. This can be done through social media or local events, showcasing your enthusiasm and knowledge.
✨Tip Number 4
Connect with current employees at Edwardian Hotels London on platforms like LinkedIn. They can provide insights into the company culture and possibly refer you, which can significantly increase your chances of landing the job.
We think you need these skills to ace Waiter/ Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Waiter/Waitress position at Edwardian Hotels London. Understand the key responsibilities and required skills, such as attention to detail and customer service.
Tailor Your CV: Craft your CV to highlight relevant experience in high-end food service. Emphasise any previous roles that demonstrate your ability to provide exceptional hospitality and your command of English.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and beverage service. Mention how your values align with those of Edwardian Hotels London, particularly integrity, ambition, and quality-driven service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The May Fair Hotel
✨Know the Menu Inside Out
Familiarise yourself with the menu and dining concepts of The May Fair Kitchen. Be prepared to discuss specific dishes, ingredients, and potential allergens, as this shows your commitment to providing excellent service.
✨Demonstrate Your Customer Service Skills
Prepare examples from your previous experience where you provided outstanding customer service. Highlight how you handled difficult situations or complaints, as this is crucial in a high-end environment.
✨Show Your Passion for Hospitality
Express your enthusiasm for food and beverage service during the interview. Share why you love working in hospitality and how you can contribute to creating unforgettable experiences for guests.
✨Practice Your Communication Skills
Since impeccable command of English is essential, practice articulating your thoughts clearly and confidently. This will help you convey information effectively to both guests and team members.
