Night Concierge

Application Closing Date 24/10/2025 23:59

Hours 18 hours per week. Friday, Saturday, Sunday – 7pm to 1am

Salary £23,179.03 per annum pro rata

Location Ellesmere Port

Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.

As part of ForFutures, our Housing Management Contract team, you’ll work alongside customers living in supported accommodation, ensuring a positive customer experience.

Why ForHousing?

• STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products
• Smartech – purchase technology or white goods and spread the cost
• Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more
• Cycle to work scheme – save up to 40% on bikes and equipment
• Employee Assistance Programme – access to a 24/7 counselling and support helpline

What you’ll be doing:

• Providing on-site assurance and reactive support to customers in supported accommodation
• Dealing with challenging behaviour from customers
• Managing scheme “protocols”, such as visitor policies
• Working within health and safety guidelines
• Building checks and light domestic duties
• Working within safeguarding guidelines

What we’re looking for:

• Awareness of safeguarding
• Confidence and assertiveness, with great communications skills
• Driving licence and access to a vehicle
• Awareness of homelessness legislation and practices

ForHousing is an equal opportunities employer and welcomes applications from all sections of the community. We especially welcome applicants from the Armed Forces community.

Please note we reserve the right to close this vacancy early, depending on application volumes.