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- Tasks: Provide 3rd line support for Apple Mac systems and manage software deployments.
- Company: Join a specialist IT services provider modernising secure digital workplaces for the UK Government.
- Benefits: Enjoy hybrid working and the chance to gain Security Clearance.
- Why this job: Be part of a dynamic team delivering cutting-edge solutions with a focus on security and innovation.
- Qualifications: Experience with Workspace ONE, Jamf Pro, and macOS troubleshooting is essential.
- Other info: This is a 6+ month contract with opportunities for project work in cyber security.
The predicted salary is between 42000 - 60000 £ per year.
Location: Central London / Hybrid Working
Contract: 6+ months
Opportunity to gain Security Clearance!
We are seeking an Apple Mac EUC Engineer, with Workspace ONE (WS1) experience, to join a specialist End User Compute (EUC) IT services provider modernising secure digital workplaces for high-profile UK Central Government departments.
Key Responsibilities
- Provide 3rd line technical support and troubleshooting for Apple Mac systems OS issues, software deployments & security updates.
- Unified Endpoint Management (UEM) using Jamf Pro and Workspace ONE (formerly AirWatch)
- Project work across cyber security, hardware refreshes, and system integration
Required Skills
- Workspace ONE / WS1 experience (formerly AirWatch)
- Jamf Pro - bonus points for Jamf 200/300 certifications
- Apple Business Manager, Automated Device Enrolment (ADE / DEP), and VPP
- Proven expertise with macOS troubleshooting and Apple device management
- Proficient in Bash scripting
Apply now to join a dynamic organisation delivering secure, cutting-edge Apple Mac EUC solutions to the UK Government.
Contact Detail:
Refreshing Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mac EUC Engineer (Workspace ONE)
✨Tip Number 1
Familiarise yourself with Workspace ONE and Jamf Pro. Since these are key tools for the role, having hands-on experience or even completing relevant online courses can give you a significant edge during discussions.
✨Tip Number 2
Network with professionals in the EUC and Apple Mac support community. Engaging with others in the field can provide insights into the latest trends and challenges, which you can reference in your conversations with us.
✨Tip Number 3
Stay updated on macOS developments and security updates. Being knowledgeable about the latest features and security practices will demonstrate your commitment to the role and your ability to provide top-notch support.
✨Tip Number 4
Prepare to discuss specific troubleshooting scenarios you've encountered with Apple devices. Real-life examples of how you've resolved issues will showcase your expertise and problem-solving skills effectively.
We think you need these skills to ace Mac EUC Engineer (Workspace ONE)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Workspace ONE and Jamf Pro. Include specific examples of how you've provided 3rd line support for Apple Mac systems and any relevant certifications you hold.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the opportunity to work with high-profile UK Central Government departments. Mention your skills in macOS troubleshooting and any project work related to cyber security or system integration.
Showcase Relevant Skills: Clearly outline your expertise in Bash scripting and Apple Business Manager. Use bullet points to make these skills stand out, as they are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an IT role.
How to prepare for a job interview at Refreshing Recruitment Ltd
✨Showcase Your Workspace ONE Knowledge
Make sure to highlight your experience with Workspace ONE during the interview. Be prepared to discuss specific projects where you've implemented or managed this technology, as it’s crucial for the role.
✨Demonstrate MacOS Troubleshooting Skills
Expect technical questions related to macOS issues. Brush up on common problems and their solutions, and be ready to explain your troubleshooting process clearly.
✨Familiarise Yourself with Jamf Pro
If you have experience with Jamf Pro, be sure to mention it. If you hold any Jamf certifications, bring them up as they can give you an edge over other candidates.
✨Prepare for Scenario-Based Questions
Be ready for scenario-based questions that test your problem-solving skills in real-world situations. Think of examples from your past experiences where you successfully resolved issues or improved processes.
