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- Tasks: Lead and inspire a team of Regional Account Managers to smash sales targets.
- Company: Join KnowBe4, a dynamic company focused on security awareness training.
- Benefits: Enjoy a vibrant office culture, career growth opportunities, and competitive perks.
- Why this job: Be part of a supportive team that values mentorship and personal development.
- Qualifications: 1+ years as a Regional Account Manager; Salesforce experience preferred.
- Other info: Position available in London or Leeds; flexible working options may apply.
The predicted salary is between 36000 - 60000 £ per year.
The SMB Team Manager (International) is responsible for motivating and coaching a team of Regional Account Managers, ensuring that they exceed quota in sales on a consistent basis and that the territory they manage delivers its revenue goal for the month, quarter and year. This position will own their own pipeline while acting as a mentor to sales reps to exceed their monthly sales quota by targeting new business opportunities.
Responsibilities:
- Support a strong team of 5-8 Regional Account Managers into world class sales professionals in coordination with the trainers and coaches.
- Continue to maintain and build a healthy, personal sales pipeline in order to exceed reduced monthly target.
- Lead weekly team meetings and 1:1s to keep individuals aligned and provide support.
- Follow up with projects with team e.g. closed-lost reignite campaign, 6th sense marketing campaign.
- Support Regional Account Managers by assisting with closing deals by tags, handling customer objections, and reactivating dark deals.
- Support Sales Director with other duties as assigned.
- Be a model sales rep and serve as an example in all areas including admin, closing, negotiating, prospecting and other sales techniques that are necessary to be a Rockstar.
- Serve as the first point of contact for the SMB team to answer general questions, provide advice and best practices.
- Act as the voice of their SMB team e.g. represent at internal meetings, organization best practice sessions, collect input and identify trends.
- Monitor the statistics for the Regional Account Managers within the assigned territory and identify any discrepancies in reporting.
- Identify trends and areas of improvement in the SMB team and coordinate with the Sales Director to advise on training and development.
- Provide genuine recommendations as to the hiring, firing, disciplining, and promoting of subordinate employees to which the organizations gives significant weight.
Requirements:
- Minimum 1 years experience as a Regional Account Manager.
- Experience with Salesforce preferred.
- Experience with Gmail and Google Docs.
- Experience with MS Office (Word and Excel).
- Experience with web browsers (Chrome, Internet Explorer, etc.).
- Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company.
- Excellent verbal and written communications.
- Excellent time management and organization skills.
- Strong collaborative and teamwork skills.
- Strong analytical, strategic mindset, and negotiation skills.
- Persuasive communication skills accompanied with the ability to gain a quick understanding of the needs and pain points of prospects.
- Passionate about business and willing to go the extra mile.
SMB Team Manager (Position located in London or Leeds) employer: KnowBe4
Contact Detail:
KnowBe4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SMB Team Manager (Position located in London or Leeds)
✨Tip Number 1
Familiarise yourself with the company culture by exploring the links provided in the job description. Understanding the values and environment at KnowBe4 will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees on LinkedIn. Engaging with them can provide insights into the role and the team dynamics, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your Salesforce skills, as experience with this platform is preferred. Consider taking a quick online course or tutorial to demonstrate your commitment to mastering the tools that will be essential in the role.
✨Tip Number 4
Prepare specific examples of how you've successfully led teams or managed sales pipelines in the past. Being able to articulate your experience with metrics and outcomes will showcase your capability to excel as an SMB Team Manager.
We think you need these skills to ace SMB Team Manager (Position located in London or Leeds)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the SMB Team Manager. Tailor your application to highlight relevant experiences that demonstrate your ability to motivate and coach a sales team.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience as a Regional Account Manager and any specific achievements in sales. Mention your familiarity with Salesforce and other tools mentioned in the job description.
Showcase Leadership Skills: Since this role involves leading a team, provide examples of how you've successfully managed or mentored others in previous positions. Use specific metrics to illustrate your impact on team performance.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for business and sales. Make sure to address how you can contribute to the company's goals and culture.
How to prepare for a job interview at KnowBe4
✨Research the Company Culture
Before your interview, take some time to explore the company's culture by visiting their careers page and checking out their Glassdoor reviews. Understanding the work environment will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Prepare for Sales Scenarios
As a potential SMB Team Manager, you'll need to demonstrate your sales aptitude. Prepare for situational questions where you might need to showcase how you've handled objections or closed deals in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be ready to discuss your leadership style and experiences. Think of examples where you've motivated a team or helped individuals exceed their targets. Highlight your ability to coach and mentor others, as this is crucial for the position.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team's current challenges or the company's future goals. This not only shows your interest but also helps you gauge if the company aligns with your career aspirations.
