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For Companies At a Glance
- Tasks: Manage insurance applications and support clients through the process.
- Company: Join First Time Finance, a tech-driven company focused on client care.
- Benefits: Enjoy remote work, competitive salary, bonuses, and career growth opportunities.
- Why this job: Be part of a values-led team that prioritises client satisfaction and innovation.
- Qualifications: 1+ year in protection insurance administration with strong communication skills.
- Other info: Quarterly meet-ups in London to connect with your team.
The predicted salary is between 28800 - 43200 £ per year.
Join Our Growing Team at First Time Finance. We’re looking for an experienced Insurance Case Manager to join our fast-growing, tech-driven team. If you’ve got at least 1 year of admin experience in life insurance, critical illness cover, income protection, and general insurance, and you care about doing the right thing for clients - we’d love to hear from you. You’ll play a key role in ensuring protection policies are smoothly processed and set up correctly, helping our clients feel supported every step of the way.
What You'll Be Doing:
- Submitting protection and GI applications via insurer portals
- Liaising with underwriters and resolving case queries
- Managing communications and keeping clients informed
- Placing policies into trust where appropriate
- Double-checking all details to ensure accurate and compliant setups
- Supporting two advisers and managing your own caseload
What We’re Looking For:
- 1+ year of experience in protection insurance administration
- Confident navigating insurer platforms and portals
- Highly organised, detail-focused, and proactive
- Clear communicator with a client-first attitude
- Excited to grow with a rapidly scaling company
Why Join Us?
- Remote working with quarterly London office meet-ups
- Competitive salary + bonus
- Unparalleled opportunities to grow your career as the company scales
- A values-led team that genuinely cares about clients
- Tech-forward culture with streamlined systems and processes
Ready to Apply? Click Apply Now or send us a message if you have any questions.
Insurance Case Manager (Protection & GI) employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Case Manager (Protection & GI)
✨Tip Number 1
Familiarise yourself with the specific insurer portals mentioned in the job description. Being able to demonstrate your experience navigating these platforms during an interview will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your knowledge of life insurance, critical illness cover, and income protection. Having a solid understanding of these products will allow you to speak confidently about them and showcase your expertise in the field.
✨Tip Number 3
Prepare examples of how you've effectively managed client communications in previous roles. Highlighting your proactive approach and client-first attitude will resonate well with the values of the company.
✨Tip Number 4
Research First Time Finance and their company culture. Understanding their tech-driven approach and values will help you align your answers during the interview, making you a more appealing candidate.
We think you need these skills to ace Insurance Case Manager (Protection & GI)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in insurance administration, particularly in life insurance and critical illness cover. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client care and your proactive approach. Mention your experience with insurer platforms and how you can contribute to the team at First Time Finance.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and ability to communicate clearly with clients. These are key traits that the company is looking for in an Insurance Case Manager.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Experience
Make sure to highlight your relevant experience in protection insurance administration. Be prepared to discuss specific cases where you successfully managed applications or resolved queries, as this will demonstrate your capability and confidence in the role.
✨Familiarise Yourself with Insurer Portals
Since the role involves navigating insurer platforms, it’s a good idea to familiarise yourself with common portals used in the industry. If possible, mention any specific platforms you’ve worked with during the interview to show your readiness for the job.
✨Emphasise Your Client-First Attitude
The company values a client-first approach, so be sure to convey your commitment to client satisfaction. Share examples of how you've gone above and beyond to support clients in previous roles, which will resonate well with the interviewers.
✨Prepare Questions About Growth Opportunities
Since the company is rapidly scaling, prepare thoughtful questions about career growth and development opportunities within the organisation. This shows your enthusiasm for the role and your desire to contribute to the company's success.
