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- Tasks: Handle motor claims, focusing on total loss and recoveries from the comfort of your home.
- Company: Join a cutting-edge Insurtech disrupting the claims industry with innovative technology.
- Benefits: Enjoy a competitive salary up to £30K, remote work, and support for professional qualifications.
- Why this job: Be part of a friendly team in a rapidly growing company with plenty of career advancement opportunities.
- Qualifications: Previous motor claims handling experience is essential; diverse backgrounds are welcome.
- Other info: Work with top-notch tools like an Apple MacBook and enjoy a supportive environment.
The predicted salary is between 20000 - 30000 £ per year.
A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!
This ‘Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.
Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen for a number of Motor Total Loss / Recoveries Claims Handlers to join the team.
It is essential that you have some previous Motor Claims Handling experience, and we will consider applications from candidates from a variety of backgrounds, including insurers, brokers, loss adjusters, and Legal firms (Defendant). Prior experience within Total Loss or Recoveries would certainly add weight to your application.
As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills.
As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes.
As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.
With this being such a rapidly growing business, there are a wealth of career opportunities available for ambitious Motor Claims Handlers. This includes opportunities to progress into other areas such as Third Party Damage, Personal Injury or Credit Hire, as well as Team Leading, Account Management, Compliance and much more!
You will receive a generous basic salary up to £30K per annum, together with a range of company benefits, including support towards professional qualifications.
Contact Detail:
Aston Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims Handler (Total Loss) – Home
✨Tip Number 1
Familiarise yourself with the latest trends in the motor claims industry, especially around total loss and recoveries. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the insurance sector, particularly those who have experience in motor claims handling. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios involving difficult conversations with clients. Highlight your problem-solving skills and ability to empathise, as these are crucial for this role.
✨Tip Number 4
Showcase your organisational skills by discussing any tools or methods you use to manage tasks effectively. Since this is a home-based role, demonstrating your ability to work independently will be key.
We think you need these skills to ace Motor Claims Handler (Total Loss) – Home
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in motor claims handling, particularly in total loss or recoveries. Use specific examples to demonstrate your skills and achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Emphasise your client service focus, problem-solving skills, and ability to work independently in a home-based environment.
Highlight Relevant Skills: In your application, clearly outline your communication and rapport-building skills. Mention any experience you have with difficult conversations and how you approach them with empathy.
Show Enthusiasm for the Company: Research Aston Charles and express your enthusiasm for their innovative approach in the insurance industry. Mention how you align with their values and how you can contribute to their mission of delivering excellent client outcomes.
How to prepare for a job interview at Aston Charles
✨Showcase Your Motor Claims Experience
Make sure to highlight your previous experience in motor claims handling during the interview. Be prepared to discuss specific cases you've worked on, especially those involving total loss or recoveries, as this will demonstrate your relevant expertise.
✨Demonstrate Your Problem-Solving Skills
Since the role requires a can-do attitude and innovative problem-solving, think of examples where you've successfully navigated challenges in claims handling. Share how you approached these situations and the positive outcomes that resulted.
✨Emphasise Communication and Rapport Building
Given the need for excellent communication skills, be ready to discuss how you've built rapport with clients and stakeholders in the past. Prepare to share examples of difficult conversations you've had and how you handled them with empathy.
✨Express Your Motivation for Home-Based Work
As this is a home-based role, it's important to convey your self-motivation and organisational skills. Discuss how you manage your time effectively and stay productive while working independently, ensuring the interviewer knows you're suited for remote work.
