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- Tasks: Provide top-notch customer service and support administrative tasks in a dynamic environment.
- Company: Join Newstaff Employment, a respected company in Capability Green with a strong reputation.
- Benefits: Gain experience with high-profile clients and enhance your Excel skills in a friendly team.
- Why this job: This role offers a chance to develop professionally while working in a supportive atmosphere.
- Qualifications: Previous customer service or admin experience and strong Microsoft Excel skills are essential.
- Other info: Apply quickly to secure your spot; we’re eager to hear from you!
The predicted salary is between 28800 - 43200 £ per year.
Newstaff Employment is hiring an experienced Customer Service Advisor in Luton to join a well-established company based in Capability Green. This is a fantastic opportunity to step into a dynamic role, providing outstanding service to high-profile clients while supporting the team with essential administrative tasks.
Key Responsibilities:
- Handling inbound calls with a confident and professional telephone manner
- Delivering top-level customer service to high-profile clients
- Supporting the team with general administrative duties
- Updating and maintaining data using Microsoft Excel
- Ensuring all customer interactions are handled efficiently and positively
- Collaborating with internal departments to ensure smooth processes
- Clear, confident, and friendly telephone communication
- Positive and proactive attitude with a willingness to go the extra mile
- Previous experience in a customer service or admin role
- Excellent skills in Microsoft Excel
- High attention to detail and strong organisational ability
- Comfortable handling sensitive client interactions
Why Join?
- Join a respected business in the Capability Green area
- Gain experience working with high-profile clients
- Use and expand your Excel and administrative skills
- Friendly, professional team environment
How to Apply
Interested in this customer service role in Luton? Don’t hang about—send us your CV and one of our friendly team members at Newstaff Recruitment will be in touch soon.
Do you have questions or need more information? Feel free to give Laura a call on 01582 877 002 or drop your CV to laura.keating@newstaffemployment.co.uk.
Want to explore more options? Head over to www.newstaffemployment.co.uk to browse our latest customer service job opportunities in Luton and beyond.
And don’t forget to follow us on Facebook @newstaffemployment —we post fresh roles daily!
Not the perfect fit this time? No problem—check out all our Luton vacancies here.
Customer Service Advisor – Luton | Customer Service Role employer: New Staff Employment
Contact Detail:
New Staff Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor – Luton | Customer Service Role
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding the culture of the organisation can help you tailor your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your telephone communication skills. Since the role involves handling inbound calls, being able to convey confidence and professionalism over the phone is crucial. Consider role-playing with a friend to refine your approach.
✨Tip Number 3
Brush up on your Microsoft Excel skills. Since the job requires maintaining data using Excel, being proficient in functions, formulas, and data management will set you apart from other candidates.
✨Tip Number 4
Showcase your proactive attitude. During any interactions or interviews, highlight instances where you've gone the extra mile in previous roles. This will demonstrate your commitment to providing outstanding customer service.
We think you need these skills to ace Customer Service Advisor – Luton | Customer Service Role
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise your skills in handling calls, using Microsoft Excel, and any previous roles that demonstrate your ability to provide excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've gone the extra mile in previous positions and how your proactive attitude aligns with their team environment.
Highlight Key Skills: In your application, clearly outline your proficiency in Microsoft Excel and your organisational abilities. Provide examples of how you've used these skills in past roles to support teams or improve processes.
Follow Up: After submitting your application, consider following up with a polite email or call to express your continued interest in the position. This shows initiative and can help keep your application top of mind.
How to prepare for a job interview at New Staff Employment
✨Showcase Your Customer Service Skills
Make sure to highlight your previous experience in customer service roles. Be prepared to share specific examples of how you've handled challenging situations and provided excellent service, especially to high-profile clients.
✨Demonstrate Proficiency in Microsoft Excel
Since the role requires strong Excel skills, brush up on your knowledge of the software. Be ready to discuss how you've used Excel in past roles, whether for data management or reporting, and consider mentioning any advanced functions you are familiar with.
✨Communicate Clearly and Confidently
Practice your telephone communication skills before the interview. The ability to convey information clearly and confidently is crucial, so consider doing mock calls with a friend to refine your approach and ensure you sound professional.
✨Exude a Positive Attitude
Employers value candidates who demonstrate a positive and proactive attitude. During the interview, express your enthusiasm for the role and your willingness to go the extra mile to support both clients and your team.
