Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Investigate and settle liability claims while providing top-notch customer service.
- Company: Join a dynamic team focused on delivering exceptional claims handling solutions.
- Benefits: Enjoy the flexibility of fully remote work and a supportive work environment.
- Why this job: Make a real impact by helping clients navigate their claims with expertise and care.
- Qualifications: Experience in claims handling and strong technical knowledge in liability is essential.
- Other info: This role offers a chance to grow your skills in a fast-paced, rewarding industry.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking to recruit a Senior Casualty / Liability Claims Handler to work on a remote / home working basis.
You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.
The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
Senior Casualty/Liability Claims Technician - Fully Remote employer: Exchange Street Claims ltd
Contact Detail:
Exchange Street Claims ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Casualty/Liability Claims Technician - Fully Remote
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in casualty and liability claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance and claims industry. Engaging with others can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific claims scenarios. Being able to articulate your thought process and decision-making skills will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during the application process. Since the role emphasises exceptional customer service, be ready to discuss examples of how you've successfully managed client relationships in the past.
We think you need these skills to ace Senior Casualty/Liability Claims Technician - Fully Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling casualty and liability claims. Use specific examples that demonstrate your technical knowledge and ability to investigate claims effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the importance of exceptional customer service. Mention how your previous experiences align with the requirements of the position.
Highlight Relevant Skills: In your application, emphasise skills such as investigation techniques, legal knowledge, and your ability to gather evidence. These are crucial for the Senior Casualty/Liability Claims Technician role.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or inconsistencies. A well-presented application reflects your attention to detail, which is vital in claims handling.
How to prepare for a job interview at Exchange Street Claims ltd
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of liability claims, especially in relation to Employers and Public Liability. Be prepared to discuss specific cases or scenarios where you successfully investigated and settled claims.
✨Demonstrate Your Customer Service Skills
Since exceptional customer service is key in this role, think of examples where you've gone above and beyond for clients. Share how you handled difficult situations and maintained a positive relationship with stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare to walk through your thought process when investigating claims, including how you gather evidence and make recommendations based on your findings.
✨Familiarise Yourself with Client Requirements
Research the specific client requirements and service standards relevant to the role. Being able to discuss these during the interview will show that you're proactive and serious about meeting their expectations.
