Centre Administrator

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company whose mission is to positively transform people and their communities. Our services aim to help individuals from all backgrounds to improve their lives. Pay Range Working Hours/Pattern: Full-time, with consideration for part-time applicants. Flexible working arrangements are considered based on role and business needs. Job Description Reed in Partnership specializes in skills training for the long-term unemployed, working with employers and providing youth services. We are seeking a Centre Administrator for a 12-month fixed-term contract. Role Overview: The Centre Administrator supports Service Leaver experience, acting as the first point of contact for onboarding onto the Career Transition Partnership (CTP), managing registration, queries, and supporting administration of the Resettlement Centre. Responsibilities include: Accurately capturing Service Leaver and programme data. Uploading activities to the Digital Platform for workshops. Managing confidential data in compliance with GDPR. Preparing classrooms and conducting stock takes. Supporting site requirements and administrative tasks. Customer Service: Contact Service Leavers within five days of referral to promote CTP benefits and support registration and booking. Assist Service Leavers with platform access and general support via phone, email, or in person. Benefits: Competitive salary (pro-rata for part-time). Flexible working hours. Training, development, and progression opportunities. 25 days annual leave plus statutory holidays. Professional & Personal Development Funds. Bi-annual pay reviews. We value diversity and are committed to equal opportunities. Applications from candidates requiring part-time work are encouraged; please discuss with your Talent Partner. Candidate Requirements: Experience in delivering high-quality customer service. Strong organizational and administrative skills. Proficiency in Microsoft Office and digital platforms. Ability to work in a fast-paced environment. Excellent communication skills. High standards of advocacy and interpersonal skills. Screening Criteria: Resided in the UK for the past 5 years (security clearance requirement). At least 2 A-Levels or Level 3 Diploma, GCSE English Grade B or equivalent, or Level 2 Literacy. Knowledge of the Armed Forces is desirable. We foster an inclusive culture and offer a guaranteed interview scheme for disabled applicants meeting minimum criteria. Part-Time Roles We consider part-time applications; discuss with your Talent Partner. Flexibility depends on role and business needs. Why Work Here? As a family-owned company, we prioritize a positive workplace culture, recognized with multiple awards including UK Employee Experience Awards 2022. About Us Our culture, values, and people define our success. We are committed to sustainability, recognition, and making a difference. Contact Us Phone: 0333 2408490 Email: rinp.ma@reed.com #J-18808-Ljbffr