At a Glance
- Tasks: Support offenders in turning their lives around through assessment and management.
- Company: Join the Probation Service, dedicated to public safety and rehabilitation.
- Benefits: Enjoy a starting salary of £26,475 with annual pay progression and flexible working options.
- Why this job: Make a real difference while building a rewarding career in a supportive team environment.
- Qualifications: No degree required; empathy, patience, and good writing skills are essential.
- Other info: Opportunities for training and development in various locations across the region.
The predicted salary is between 22400 - 29600 £ per year.
This position is based at NMS National Probation Service Mid Essex Gemini Centre CM2 0YN, NMS Portal House CO2 7BA.
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?
New entrants are expected to join on the minimum of the pay band. If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475. The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows. The Probation Service also increases their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.
Probation services officers can help make a real difference to people's lives. It’s not always easy to help someone turn their life around, but it can be immensely rewarding. We’re looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service.
As a PSO, you’ll have a similar job to a fully qualified probation officer. The main difference is you’ll work with medium and lower risk clients. That’s not to say it’ll be easy. There’s no doubt this is a challenging role.
Day-to-day, you’ll manage a caseload of offenders before and after sentence. We’ll look to you to assess and manage risks, provide information to courts and work closely with agencies throughout the justice system. You’ll also do everything you can to support offenders. This could involve everything from providing practical advice about housing and employment to simply listening and empathising.
You don’t need a degree for this role. We’re much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you’ll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines.
By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.
Successful applicants may be based at a wide variety of office, court, team or prison locations within the Probation Service region. Allocations will be made according to business need.
The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.
To assess and manage the risk posed by people on probation to protect victims of crime and the general public by:
- Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies.
- Supervising and managing the risk of those people on probation subject to community sentences, during and after custodial sentences.
- Working with other agencies and groups to prevent crime and meet the needs of victims and people on probation.
In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.).
The job holder will be required to carry out the following responsibilities, activities and duties:
- To undertake the full range of offender management tasks with people on probation assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases.
- When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non-compliance within agreed enforcement procedures.
- To use computer-based systems to produce, update and maintain records and other documentation within agreed timescales.
- Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks.
- To undertake prison, home or alternate location visits as required in accordance with service procedures and policies.
- To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches.
- To provide cover within teams as required.
- To deliver and co-lead accredited programmes commensurate with grade.
- To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
- To work within the aims and values of PS and HMPPS.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English.
Behaviours we’ll assess you against during the selection process:
- Delivering at Pace
- Managing a Quality Service
- Working Together
- Communicating and Influencing
- Developing Self and Others
- Making Effective Decisions
A working environment that supports a range of flexible working options to enhance your work-life balance. A working culture which encourages inclusion and diversity. A Civil Service pension with an employer contribution of 28.97%. Annual Leave and Public Holidays.
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Selection process details: This vacancy is using Success Profiles and will assess your Behaviours, Strengths, Ability and Experience. Feedback will only be provided if you attend an interview or assessment.
Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.
This Job Is Broadly Open To The Following Groups:
- UK nationals
- Nationals of the Republic of Ireland
- Nationals of Commonwealth countries who have the right to work in the UK
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Further information on nationality requirements can be found on the official website.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme for candidates with disabilities who meet the minimum selection criteria.
Contact point for applicants:
Name: Recruitment Enquiries Team
Email: moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Telephone: 0845 241 5358
Probation Services Officer - Colchester, Chelmsford - North Essex - East of England (Ref: 6088) employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Probation Services Officer - Colchester, Chelmsford - North Essex - East of England (Ref: 6088)
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Probation Services Officer. Understanding the day-to-day tasks, such as managing caseloads and conducting risk assessments, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight any relevant experience you have in working with individuals facing social or personal challenges. This could be through volunteer work, previous jobs, or even personal experiences that showcase your empathy and resilience.
✨Tip Number 3
Network with current or former probation officers to gain insights into the role and the organisation. They can provide valuable tips on what to expect and how to stand out as a candidate.
✨Tip Number 4
Prepare for behavioural interview questions by reflecting on past experiences where you've demonstrated skills like teamwork, communication, and decision-making. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
We think you need these skills to ace Probation Services Officer - Colchester, Chelmsford - North Essex - East of England (Ref: 6088)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Probation Services Officer. Highlight key skills such as empathy, patience, and resilience in your application.
Tailor Your CV: Customise your CV to reflect relevant experiences that demonstrate your ability to manage cases and support individuals with social or personal difficulties. Use clear and concise language to showcase your writing skills.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the role and how your personal qualities align with the values of the Probation Service. Be sure to mention any relevant experience and your commitment to helping others.
Prepare for Behavioural Questions: Anticipate behavioural interview questions related to the core competencies outlined in the job description. Prepare examples from your past experiences that demonstrate your ability to deliver at pace, manage quality services, and work collaboratively.
How to prepare for a job interview at HM Prison and Probation Service
✨Show Empathy and Understanding
As a Probation Services Officer, you'll be working with individuals facing significant challenges. During the interview, demonstrate your ability to empathise and understand their situations. Share examples from your past experiences where you've successfully supported someone in need.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you can convey complex information clearly and concisely. You might want to provide examples of reports or documentation you've created that showcase your writing skills.
✨Discuss Your Resilience
The role can be challenging, so it's important to convey your resilience. Talk about times when you've faced difficulties and how you managed to overcome them. This will show that you're capable of handling the pressures of the job.
✨Prepare for Behavioural Questions
Expect questions that assess your behaviours, such as 'Delivering at Pace' and 'Working Together'. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you provide clear examples that align with the competencies required for the role.