Content Designer (Band 4/HEO)

The Health and Safety Executive (HSE) is the independent regulator for work-related health and safety. Our purpose is to protect people and the environment – we save lives. By making content clear and accessible, you’ll help millions of people understand how to stay safe, comply with the law and manage risk in a sensible way. This can be providing smaller businesses with good content that’s clear on the actions they can take to manage risk themselves. At the opposite end of the scale, this also means tackling the most serious risks to our society.

We are currently recruiting for a Content Designer in our Web and Design Unit. This is an exciting opportunity for designers who are enthusiastic about all forms of design and want to make a positive impact in helping to protect people from death, injury and ill-health. Our ambition is to produce a best-in-class web presence that delivers HSE guidance, content and services that meet user needs. The main focus is on HSE’s work to deliver guidance and services on building safety regulation.

Part-time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours per week.

Job Description

• Create, test and iterate user-centred content, making complex language and processes easier to understand.
• Use analytics, user feedback, and user research to evaluate and improve content.
• Build relationships with stakeholders (subject matter experts) to understand their goals and work with them to improve user journeys and content.
• Maintain relationships with other user-centred design professionals in HSE and across-government.
• Help with quality assuring content design work, undertaking 2nd checks and content 'crits'.
• Identify emerging issues, trends and opportunities which might impact or benefit your work.
• Pitch your concepts and solutions, and negotiate and agree briefs and schedules.
• Work with others to identify and agree criteria for monitoring the performance and impact of content.

This post can be based in any of the advertised locations; however, the team is based in our Bootle office and there is the expectation that you will attend the Bootle office at least once per week or as business requires. As this position may be based at two different working locations, the successful candidate will be subject to multiple placed working and will therefore be able to claim their travel expenses for commuting to Bootle.

Person Specification

The role requires a practitioner with content design experience who will define and assure best practice, making sure our content aligns to HSE’s strategy and objectives, while meeting the needs of our users. You will work with the content design team, service teams and policy to produce guidance, content and services. This job has been mapped to the Digital, Data and Technology Profession Capability Framework - GOV.UK and will use the knowledge of Government Digital Service ways of working and design roles.

Essential Skills and Criteria

• Experience of working as a content designer or in a similar role.
• Ability to translate complex or technical concepts into clear and useful content.
• Experience of using data, user feedback, and user research to improve content or a product.
• Ability to work on multiple projects with numerous stakeholders, and adapt to changing priorities and deadlines.
• Some experience of digital accessibility standards.
• Good interpersonal skills, with the ability to adapt your communication style to work in teams with digital and non-digital professionals.

Behaviours

We’ll assess you against these behaviours during the selection process:

• Delivering at Pace
• Making Effective Decisions
• Communicating and Influencing

Learning and Development Tailored to Your Role

An environment with flexible working options and a culture encouraging inclusion and diversity.

We invest in our people with competitive rates of pay, access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97%, far more than in the private sector, family friendly policies and working hours to help balance your home life and career, carer friendly policies to help create a supportive working culture, 25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave, and parental leave benefits.

As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed.

Selection Process Details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

Application Information

As part of your application, you will be asked to complete an anonymous CV which will cover your career history, skills, experience and qualifications. You will also be invited to complete a 500-word Personal Statement that demonstrates how you meet the Essential Skills and Criteria.

Application Guidance

Please access the following link for guidance on how to apply and how to complete a Personal Statement: https://www.civil-service-careers.gov.uk/how-to-apply/

Sift

At sift you will be assessed on your CV and Personal Statement. Please note, the CV and Personal Statement will be marked as one combined competency. A sift will take place from week commencing 16th June.

Interview

At interview, you will be assessed against the three Behaviours and experience listed within the job advert. Interviews will take place from week commencing 30th June.

In the event of a high number of applications at interview standard we will assess on the lead behaviour Delivering at Pace.

AI Tools & Platforms

During the application process candidates are allowed to utilise AI (artificial intelligence) platforms and tools to support them in writing their Behaviours, CVs and Personal Statements. However, all information submitted must be factually accurate.

Sponsorship

This role is not open to application from those who will require sponsorship under the points-based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.

Further Information

Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.

HSE reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE.

Contact Point for Applicants

Job Contact Name: Emma Groves
Email: emma.groves@hse.gov.uk
Recruitment team Email: hr.resourcing-team@hse.gov.uk

Further Information

If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: HR.Resourcing-Team@hse.gov.uk or by writing to HSE at the following address: HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS.