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For Companies At a Glance
- Tasks: Mix cocktails, serve food and drinks, and ensure customer satisfaction.
- Company: Join 33's, a vibrant cafe by day and wine bar by night.
- Benefits: Earn £13-£15 hourly with flexible hours and a fun work environment.
- Why this job: Perfect for social butterflies who love creating memorable experiences for customers.
- Qualifications: No prior experience needed, just a passion for service and teamwork.
- Other info: Opportunity to work in a dynamic setting with a friendly team.
Bartender Key Responsibilities
- Serving Drinks: Mixing cocktails and other beverages according to standard recipes or customer preferences. Serving drinks quickly and efficiently. Knowing the menu and recommending drinks based on customer preferences.
- Customer Service: Greeting customers and creating a welcoming atmosphere. Taking orders and processing payments. Handling customer inquiries and resolving issues. Verifying age requirements for alcohol purchases.
- Bar Maintenance: Keeping the bar clean and organized. Restocking bar supplies and inventory. Cleaning glasses and equipment. Ensuring a safe and responsible drinking environment.
Waiter / Waitress Responsibilities
- Customer Service: Greet customers, answer questions about the menu, and provide advice on ingredients.
- Taking Orders: Take orders from customers and relay them to kitchen and bar staff.
- Serving Food and Drinks: Serve food and drinks in a timely manner.
- Table Service: Set and arrange tables, clear tables, and return dishes and cutlery to the kitchen.
- Payments: Deliver checks and collect payments.
- Customer Satisfaction: Check in with customers during their meal, deal with any complaints, and make sure customers are happy.
- Communication: Communicate effectively with customers and other serving and kitchen staff.
- Health and Safety: Adhere to all relevant health department rules and regulations.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £13 – £15 hourly
About 33's The old grocery store: A cafe/deli by day, wine bar by night.
Bartender and Waiter / Waitress employer: 33’s The old grocery store
Contact Detail:
33’s The old grocery store Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender and Waiter / Waitress
✨Tip Number 1
Familiarise yourself with the drink menu and popular cocktails. Being able to confidently recommend drinks based on customer preferences will set you apart during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock restaurant setting. This will help you demonstrate your ability to create a welcoming atmosphere and handle inquiries effectively.
✨Tip Number 3
Research the establishment, 33's The Old Grocery Store, to understand its vibe and clientele. Tailoring your approach to fit their style can show your genuine interest in the role.
✨Tip Number 4
Be prepared to discuss how you would handle difficult situations, such as customer complaints or busy shifts. Demonstrating your problem-solving skills can make a strong impression on the hiring team.
We think you need these skills to ace Bartender and Waiter / Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in bartending and waiting. Include specific examples of your customer service skills, knowledge of drinks, and any previous roles in hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention why you want to work at this particular establishment and how your skills align with their needs.
Highlight Customer Service Skills: Emphasise your ability to create a welcoming atmosphere and handle customer inquiries. Provide examples of how you've resolved issues or improved customer satisfaction in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at 33’s The old grocery store
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink offerings before the interview. Being able to discuss specific items and make recommendations will show your enthusiasm and knowledge, which is crucial for a role in customer service.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you resolved issues or went above and beyond to ensure customer satisfaction, as this is key for both bartending and waiting roles.
✨Showcase Your Ability to Work Under Pressure
Bartending and waiting can be fast-paced environments. Be ready to discuss how you handle busy periods and maintain quality service. Sharing specific experiences can help illustrate your ability to thrive under pressure.
✨Emphasise Teamwork and Communication
Both roles require effective communication with kitchen and bar staff. Be prepared to talk about your experience working in teams and how you ensure smooth operations, as this will demonstrate your fit for the collaborative environment.
