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- Tasks: Support training, improve processes, and assist the Operations team daily.
- Company: Wasserman Music is a global agency representing top artists in live performance and brand partnerships.
- Benefits: Enjoy a full-time role with opportunities for career growth and development.
- Why this job: Join a dynamic team at the heart of music and entertainment, making a real impact.
- Qualifications: Experience in business operations or CRM management; strong communication and project management skills required.
- Other info: This entry-level position offers a chance to work across multiple teams in a vibrant industry.
The predicted salary is between 21600 - 32400 £ per year.
Wasserman Music is a leading global agency representing prominent artists across all genres for live performance, touring, brand partnerships, and beyond. We are long-term career development strategists who work with artists to expand their reach and deepen their impact with audiences around the world.
We are seeking a Business Operations & Training Coordinator to join our team and play a pivotal role in training & development, process & system management, as well as supporting the Operations team and assisting in business as usual tasks. This position requires a strategic thinker with strong relationship-building skills and a proactive approach to improving systems, training, and processes across the organisation.
Key Responsibilities- Process Management
- Update, implement, and maintain procedures to ensure efficiency and effectiveness.
- Establish and enforce standards and procedures to maintain consistency across Music UK operations.
- Identify opportunities for process improvements and ensure alignment with business objectives.
- Training & Development
- Lead training and development initiatives, including providing systems training to new hires and existing employees.
- Collaborate with department heads to refine and enhance new hire training processes.
- Actively engage with key stakeholders to identify opportunities for continuous improvement and ensure best practices are upheld.
- Create and manage company documentation and knowledge bases, ensuring accurate record-keeping and information accessibility.
- Business Partnering
- Evaluate existing business processes, identify inefficiencies, and recommend improvements based on the needs of agents and departments.
- Develop and activate new projects and ideas that align with the company’s strategic goals, ensuring successful execution and adoption.
- Execute and work independently on ongoing projects.
- Proven experience in business operations, CRM management, or a related role.
- Strong project management skills with the ability to develop and execute strategic initiatives.
- Excellent communication and relationship-building abilities.
- Experience in training and development, particularly in system/process training.
- Strong analytical skills with the ability to assess business needs and implement solutions.
- Ability to work collaboratively across multiple teams and departments.
- Strong problem solver and individual who is comfortable working across many competing tasks and deliverables with minimal oversight.
Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Business Operations & Training Coordinator employer: Wasserman
Contact Detail:
Wasserman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations & Training Coordinator
✨Tip Number 1
Familiarise yourself with the latest trends in business operations and training within the entertainment industry. Understanding how agencies like Wasserman operate can give you an edge in interviews, showing that you're not just interested in the role but also in the industry as a whole.
✨Tip Number 2
Network with professionals in the field by attending industry events or joining relevant online forums. Building relationships with people who work at Wasserman or similar companies can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved processes or led training initiatives in your previous roles. Being able to articulate your experience with tangible results will demonstrate your capability to excel in the Business Operations & Training Coordinator position.
✨Tip Number 4
Research the key stakeholders within Wasserman and understand their roles. This knowledge will help you tailor your conversations during interviews, allowing you to connect your skills and experiences directly to the needs of the team you'll be working with.
We think you need these skills to ace Business Operations & Training Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications for the Business Operations & Training Coordinator position. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your experience in business operations, training, and project management. Use bullet points to outline your achievements and quantify your impact where possible, making it easy for the hiring team to see your value.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how your skills and experiences make you a great fit for the position, particularly in process management and training initiatives.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Wasserman
✨Understand the Company Culture
Before your interview, take some time to research Wasserman Music and its culture. Familiarise yourself with their values and mission, as this will help you align your answers with what they are looking for in a candidate.
✨Showcase Your Training Experience
Since the role involves training and development, be prepared to discuss your previous experiences in this area. Highlight specific examples of how you've successfully led training initiatives or improved processes in past roles.
✨Demonstrate Problem-Solving Skills
Wasserman is looking for someone who can identify inefficiencies and recommend improvements. Prepare to discuss situations where you've tackled challenges and implemented effective solutions, showcasing your analytical skills.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about their current projects, team dynamics, or how they measure success in the Business Operations & Training Coordinator position.
