Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support training, improve processes, and assist the Operations team daily.
- Company: Wasserman Music is a global agency representing top artists in live performance and brand partnerships.
- Benefits: Enjoy a full-time role with opportunities for career growth and development.
- Why this job: Join a dynamic team at the heart of music and entertainment, making a real impact.
- Qualifications: Ideal for those with experience in business operations and strong communication skills.
- Other info: This entry-level position offers a chance to work in a vibrant, creative environment.
The predicted salary is between 24000 - 36000 £ per year.
Wasserman Music is a leading global agency representing prominent artists across all genres for live performance, touring, brand partnerships, and beyond. We are long-term career development strategists who work with artists to expand their reach and deepen their impact with audiences around the world.
We are seeking a Business Operations & Training Coordinator to join our team and play a pivotal role in training & development, process & system management, as well as supporting the Operations team and assisting in business as usual tasks. This position requires a strategic thinker with strong relationship-building skills and a proactive approach to improving systems, training, and processes across the organisation.
Key Responsibilities- Process Management
- Update, implement, and maintain procedures to ensure efficiency and effectiveness.
- Establish and enforce standards and procedures to maintain consistency across Music UK operations.
- Identify opportunities for process improvements and ensure alignment with business objectives.
- Training & Development
- Lead training and development initiatives, including providing systems training to new hires and existing employees.
- Collaborate with department heads to refine and enhance new hire training processes.
- Actively engage with key stakeholders to identify opportunities for continuous improvement and ensure best practices are upheld.
- Create and manage company documentation and knowledge bases, ensuring accurate record-keeping and information accessibility.
- Business Partnering
- Evaluate existing business processes, identify inefficiencies, and recommend improvements based on the needs of agents and departments.
- Develop and activate new projects and ideas that align with the company’s strategic goals, ensuring successful execution and adoption.
- Execute and work independently on ongoing projects.
- Proven experience in business operations, CRM management, or a related role.
- Strong project management skills with the ability to develop and execute strategic initiatives.
- Excellent communication and relationship-building abilities.
- Experience in training and development, particularly in system/process training.
- Strong analytical skills with the ability to assess business needs and implement solutions.
- Ability to work collaboratively across multiple teams and departments.
- Strong problem solver and individual who is comfortable working across many competing tasks and deliverables with minimal oversight.
Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Contact Detail:
Wasserman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations & Training Coordinator
✨Tip Number 1
Familiarise yourself with the music and entertainment industry, especially the role of agencies like Wasserman. Understanding their operations and the artists they represent can give you an edge in interviews.
✨Tip Number 2
Network with professionals in the industry through platforms like LinkedIn. Engaging with current employees or alumni from your school who work at Wasserman can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your project management skills by discussing relevant experiences where you've successfully implemented process improvements or training initiatives. Be ready to share specific examples during interviews.
✨Tip Number 4
Prepare thoughtful questions about the company's training and development strategies. This demonstrates your proactive approach and genuine interest in contributing to their operational success.
We think you need these skills to ace Business Operations & Training Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business operations and training. Use keywords from the job description, such as 'process management' and 'training initiatives', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the music industry and how your skills align with Wasserman's mission. Mention specific examples of past experiences where you improved processes or led training sessions.
Showcase Your Skills: Emphasise your project management and analytical skills in your application. Provide concrete examples of how you've successfully managed projects or implemented solutions in previous roles.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wasserman
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Business Operations & Training Coordinator. Familiarise yourself with process management, training initiatives, and business partnering as outlined in the job description.
✨Showcase Your Experience
Prepare to discuss your previous experience in business operations or training roles. Highlight specific examples where you've improved processes or led training sessions, as this will demonstrate your capability for the role.
✨Emphasise Relationship-Building Skills
Since the role requires strong relationship-building abilities, be ready to share examples of how you've successfully collaborated with different teams or stakeholders in past positions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations and training processes. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
