At a Glance
- Tasks: Prepare and serve complimentary food and drinks while ensuring a welcoming atmosphere for guests.
- Company: Join HHM Hotels, a diverse and inclusive employer dedicated to excellence in hospitality.
- Benefits: Enjoy flexible work schedules, potential career growth, and a supportive team environment.
- Why this job: Perfect for those who love interacting with people and want to make guests feel special.
- Qualifications: High school diploma preferred; food service experience is a plus but not required.
- Other info: Be part of a company that values sustainability and guest satisfaction.
Prepare and maintain complimentary food and beverage service and dining areas for hotel guests while greeting and assisting guests in a friendly manner consistent with brand and/or hotel and sustainability standards.
Essential Functions
- Meet and greet guests as they arrive, offer choice of seating, and escort guests to their seats.
- Carry food, dishes, trays, or silverware from pantry to serving counters.
- Set up attractive food displays and maintain cleanliness to ensure food safety.
- Maintain proper set-up of dining room and wipe tables or seats with dampened cloths.
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
- Clean up spilled food or drink or broken dishes and remove trash.
- Maintain adequate supplies of items such as clean glassware, dishes, or trays.
- Fill beverage and ice dispensers.
- Stock cabinets or serving areas with condiments and refill condiment containers.
- Locate and provide items requested by guests.
- Clean and polish counters, shelves, walls, furniture, or equipment in service area and mop or vacuum floors.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits and use required safety equipment.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Food sanitation certification a plus and required within 90 days of employment.
- Previous food and beverage experience preferred or equivalent training.
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Comp Food Attendant employer: HHM Hospitality
Contact Detail:
HHM Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Comp Food Attendant
✨Tip Number 1
Familiarise yourself with the hotel's brand and sustainability standards. Understanding these will help you align your approach to guest service and demonstrate your commitment to the hotel's values during the interview.
✨Tip Number 2
Practice your greeting and guest interaction skills. Since you'll be meeting and assisting guests, showcasing your friendly and approachable nature in a mock interview can set you apart from other candidates.
✨Tip Number 3
Gain some hands-on experience in food service, even if it's informal. Volunteering at events or helping out in a local café can provide you with practical skills and examples to discuss during your interview.
✨Tip Number 4
Be prepared to discuss how you would handle specific situations, such as dealing with difficult guests or maintaining cleanliness under pressure. This will show your problem-solving skills and readiness for the role.
We think you need these skills to ace Comp Food Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Comp Food Attendant. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: If you have previous food and beverage experience, make sure to emphasise this in your CV and cover letter. Mention specific tasks you've performed that relate to the essential functions listed in the job description.
Showcase Your Customer Service Skills: Since the role involves greeting and assisting guests, include examples of how you've provided excellent customer service in past roles. Use specific anecdotes to demonstrate your ability to enhance guest satisfaction.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at HHM Hospitality
✨Show Your Hospitality Skills
As a Comp Food Attendant, your ability to greet and assist guests is crucial. During the interview, share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Knowledge of Food Safety
Understanding food safety is essential for this role. Be prepared to discuss any food sanitation certifications you have or your knowledge of safe food handling practices. This shows that you take the responsibility of serving food seriously.
✨Emphasise Teamwork
This position requires working closely with others. Talk about your experience in team settings and how you contribute to a positive work environment. Mention any specific instances where teamwork led to successful outcomes.
✨Be Ready for Physical Demands
The job involves standing for long periods and lifting items. In your interview, express your willingness and ability to meet these physical demands. You might want to mention any previous roles that required similar physical activity.