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- Tasks: Serve food and drinks, take orders, and ensure guest satisfaction.
- Company: Join HMSHost, a leader in airport dining with exciting career growth.
- Benefits: Enjoy health insurance, paid time off, meal benefits, and a 401(k) plan.
- Why this job: Perfect for social butterflies who love fast-paced environments and customer interaction.
- Qualifications: Must be at least 18 years old with 6 months of serving experience.
- Other info: Work at Birmingham Airport and enjoy a vibrant team atmosphere.
With a career at HMSHost, you really benefit!
We Offer:
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- 401(k) retirement plan with company match
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
Benefits may vary by position, so ask your recruiter for details.
Airport Location: Birmingham Airport F&B
Advertised Compensation: $2.13 to $5.25
Summary:
The Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times. Performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending on local requirements.
Essential Functions:
- Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs.
- Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc.
- Presents check for payment and provides change as needed.
- Follows HMSHost customer service, adult beverage, and cash handling policies and procedures.
- Keeps station clean, sets up and takes down station tables appropriately.
Minimum Qualifications, Knowledge, Skills, and Work Environment:
- Must meet state minimum age for serving alcoholic beverages.
- Requires at least 6 months of closely related serving experience; work experience in a high volume or fast casual dining restaurant environment preferred.
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
- Requires the ability to lift and/or move up to 20 lbs.
- Requires the ability to walk, bend, twist, and stand to perform normal job functions.
- Requires the ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
- Frequently immerses hands in water and water diluted with chemical solutions.
Equal Opportunity Employer (EOE): Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)
Server employer: World Duty Free
Contact Detail:
World Duty Free Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server
✨Tip Number 1
Familiarise yourself with the menu and any special offerings at HMSHost. Being knowledgeable about the food and drinks will not only impress your interviewers but also show your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock serving scenario. This will help you demonstrate your ability to interact positively with customers during the interview.
✨Tip Number 3
Research HMSHost's values and mission statement. Understanding their commitment to quality service can help you align your answers during the interview, showcasing that you're a good fit for their team.
✨Tip Number 4
Network with current or former employees of HMSHost if possible. They can provide insights into the company culture and what the hiring managers are looking for, giving you an edge in your application.
We think you need these skills to ace Server
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any previous serving roles, especially in high-volume or fast casual dining environments, to show you have the necessary skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and HMSHost as a company. Mention specific reasons why you want to work there and how your skills align with their customer service standards.
Highlight Relevant Skills: In your application, focus on skills such as customer interaction, teamwork, and the ability to handle cash transactions. Mention any experience with maintaining cleanliness and organisation in a dining setting.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at World Duty Free
✨Know the Menu Inside Out
Familiarise yourself with the menu items, including ingredients and preparation methods. This will help you answer any questions about the food and drinks confidently and show your enthusiasm for the role.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations and ensure guest satisfaction, as this is crucial for a server position.
✨Practice Your Communication Skills
Since you'll be interacting with both customers and kitchen staff, practice clear and friendly communication. Role-play common scenarios with a friend to build your confidence in delivering orders and responding to customer needs.
✨Dress the Part
Make sure to dress appropriately for the interview. A neat and professional appearance will create a positive first impression and show that you take the opportunity seriously.
