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- Tasks: Lead and manage the Group Fitness Department, ensuring top-notch training and member engagement.
- Company: Join Gold's Gym, a global fitness brand with over 600 locations since 1965.
- Benefits: Enjoy a vibrant work culture, opportunities for growth, and a chance to make an impact.
- Why this job: Be part of a dynamic team that values creativity and collaboration in the fitness community.
- Qualifications: CPR/AED certification and experience in group fitness classes are essential; degree preferred.
- Other info: Get involved in social media management and help shape the future of fitness!
The predicted salary is between 21600 - 36000 £ per year.
The Group Fitness Manager (GFM) is responsible for the successful operation of the Group Fitness Department. The GFM is held accountable for hiring, training, managing, and overseeing the group fitness staff to ensure members receive the highest level of group fitness training possible. Additionally, the GFM will perform duties related to Social Media and Website management.
Essential Responsibilities and Duties:
- Ensure class attendance goals are achieved on a monthly basis.
- Ensure Instructor staff performs all aspects of their functions and duties effectively.
- Manage and motivate the Instructor staff, including hiring, firing, performance management, and recognition.
- Serve as the lead customer service contact for members in the group fitness area, including answering questions, welcoming, conducting group fitness orientations, and other member communications.
- Act as a liaison between the group fitness area and other departments, communicating relevant information to the Instructor staff as needed.
- Establish, monitor, and analyze the group fitness budget, ensuring expenses stay within budget.
- Develop and implement group fitness policies and procedures.
- Develop and manage youth programs.
- Coordinate quarterly launches for Les Mills formats.
- Coordinate orientations for new members.
- Order supplies needed for the department.
- Review daily class attendance statistics against monthly goals.
- Meet with Instructors annually and Program Leads quarterly to review revenue, goals, and performance.
- Focus on revenue growth and customer service improvement through training and accountability.
- Oversee promotional events to increase revenue.
- Develop and maintain staff training manuals.
- Ensure sanitation and tidiness of all fitness studios through proper staff training and cleaning protocols.
Additional Duties and Responsibilities:
- Maintain a positive and professional attitude towards responsibilities, colleagues, and members.
- Promote GGX using human and electronic resources.
- Create, manage, and grow the business presence on social media channels such as blogs, Twitter, Facebook, Pinterest, LinkedIn, YouTube, and Instagram.
- Implement strategies for capturing customer online reviews, monitor online ratings, and respond appropriately.
- Monitor trends in social media tools, applications, channels, design, and strategy.
- Identify threats and opportunities in user-generated content, report to management, and monitor the business reputation online.
Qualifications:
- CPR/AED certification is required.
- Experience in developing group fitness freestyle classes is required.
- Must have AFAA or ACE Group Fitness Certification or be willing to obtain it.
- College degree is preferred.
Gold's Gym, established in 1965, has become a global fitness brand with over 600 locations worldwide. We value our company culture—down-to-earth, reliable, entrepreneurial, enthusiastic, collaborative, and creative. If you're interested, we encourage you to apply through Indeed.
Future Opening: Group Fitness Manager employer: Gold's Gym
Contact Detail:
Gold's Gym Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Future Opening: Group Fitness Manager
✨Tip Number 1
Network with current and former Group Fitness Managers or instructors in the industry. They can provide valuable insights into the role and may even refer you to opportunities within their networks.
✨Tip Number 2
Familiarise yourself with the latest trends in group fitness and social media marketing. Being knowledgeable about popular fitness classes and effective online engagement strategies will make you stand out as a candidate.
✨Tip Number 3
Attend fitness workshops or seminars to enhance your skills and meet potential colleagues. This not only boosts your qualifications but also shows your commitment to professional development.
✨Tip Number 4
Prepare to discuss your experience in managing teams and driving customer service improvements. Be ready to share specific examples of how you've motivated staff and enhanced member experiences in previous roles.
We think you need these skills to ace Future Opening: Group Fitness Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in group fitness management, staff training, and customer service. Use specific examples that demonstrate your ability to meet the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fitness and your leadership skills. Mention your experience with social media management and how you can contribute to the growth of the Group Fitness Department.
Highlight Relevant Certifications: Clearly list your CPR/AED certification and any group fitness certifications you hold, such as AFAA or ACE. If you are willing to obtain these certifications, mention this in your application.
Showcase Your Communication Skills: Since the role involves liaising with staff and members, emphasise your strong communication skills. Provide examples of how you've successfully managed teams or improved customer service in previous roles.
How to prepare for a job interview at Gold's Gym
✨Know Your Fitness Trends
Stay updated on the latest trends in group fitness and be ready to discuss how you can implement them. This shows your passion for the industry and your commitment to providing top-notch training.
✨Demonstrate Leadership Skills
As a Group Fitness Manager, you'll need to manage and motivate staff. Prepare examples of how you've successfully led teams in the past, focusing on your management style and how you handle challenges.
✨Showcase Your Social Media Savvy
Since the role involves managing social media, come prepared with ideas on how to enhance the gym's online presence. Discuss any previous experience you have with social media marketing or community engagement.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Think of scenarios where you've dealt with difficult customers or resolved conflicts, and be ready to share these experiences to demonstrate your problem-solving skills.
