At a Glance
- Tasks: Deliver exceptional customer service and create a magical shopping experience.
- Company: Join The White Company, known for its beautiful products and commitment to inclusivity.
- Benefits: Enjoy 25% off products and a competitive salary while working in a vibrant environment.
- Why this job: Perfect summer role for students, surrounded by lovely fragrances and a supportive team culture.
- Qualifications: No prior experience needed; just bring your passion for customer service and teamwork.
- Other info: Fixed-term contracts from June to September, ideal for summer breaks.
Join us this summer! If you share our obsession with providing our customers with a fantastic shopping experience and want to deliver a magical shopping experience in your local store, we would like to hear from you! We are hiring Summer Seasonal Sales Advisors to support our busy holiday peak. Fixed Term Contracts will begin the week commencing 5th June - 2nd September, so perfect to fill the summer holidays from College or University or just because spending the summer surrounded by beautiful summer fragrances will make you happy!
We work with PRIDE; our company values every day - You will assist customers, resourcefully identifying their needs and answering product-related questions whilst, at the same time, optimising sales and encouraging customer loyalty. You will be passionate and dedicated to go the extra mile for our customers and our team, and willing to take on multiple tasks. You will often be the first point of contact for our customers and will be responsible for providing them with a superb shopping experience, surpassing their expectations at every opportunity.
What you’ll be doing:
- Provide excellent customer service and surpass customer expectations at every opportunity.
- Identify customer needs and answer product related questions.
- Be able to respond to queries on product’s price, features and benefits.
- Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators.
- Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.
What we’ll offer you:
At The White Company, we value our employees for always going the extra mile; we reward this with great benefits and a competitive salary. You will also receive 25% off our products during your time with us.
Our Equality Diversity and Inclusion statement of commitment:
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
We'd love you to join us on our journey.
Our Sustainability statement of commitment:
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.
Seasonal Sales Advisor employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Advisor
✨Tip Number 1
Familiarise yourself with The White Company's products and values. Understanding their commitment to customer service and sustainability will help you align your responses during the interview, showcasing your enthusiasm for the brand.
✨Tip Number 2
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your dedication to delivering a magical shopping experience.
✨Tip Number 3
Practice your sales techniques by role-playing with friends or family. Focus on how to identify customer needs and maximise selling opportunities, as these skills are crucial for achieving store targets and enhancing customer loyalty.
✨Tip Number 4
Show your passion for the role by discussing your interest in retail and customer interaction. Highlight any relevant experiences, such as previous retail jobs or volunteer work, to illustrate your commitment to providing exceptional service.
We think you need these skills to ace Seasonal Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The White Company is looking for in a Seasonal Sales Advisor. Highlight your customer service skills and ability to exceed expectations.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in retail or customer service. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention specific examples of how you've gone the extra mile for customers in the past.
Highlight Teamwork and Adaptability: Since the role involves working as part of a team and handling multiple tasks, emphasise your ability to work collaboratively and adapt to changing situations in your application.
How to prepare for a job interview at The White Company
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone the extra mile for customers in the past, as this aligns perfectly with the company's values.
✨Know the Products
Familiarise yourself with the products offered by The White Company. Be prepared to discuss their features and benefits, as well as how you would assist customers in making informed choices.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss experiences where you've collaborated with others to achieve a common goal, as teamwork is essential in a retail environment.
✨Emphasise Adaptability
Be ready to talk about your ability to handle multiple tasks and adapt to changing situations. Retail can be fast-paced, especially during peak seasons, so showcasing your flexibility will be a plus.