Customer Services Executive Full TimePermanent

Customer Services Executive Full Time Permanent, Burgess Hill Client: First Recruitment Services Location: Burgess Hill, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 6dacf4a40776 Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: The role: The Customer Service Executive is responsible for all aspects of customer service, including responding to email inquiries, checking customer accounts, monitoring direct debits, processing payments, and following up with customers and clients. The role also involves supporting sales, admin, and accounts teams with administrative tasks and handling excess workloads. Duties and responsibilities: Communicating directly with customers via phone and email Resolving complaints Coordinating with multiple departments to understand current situations, processes, and actions needed to ensure timely and appropriate outcomes for clients and the business Preparing and verifying invoices Chasing outstanding payments from customers Collaborating with accounts and sales teams to provide accurate and timely information to clients Providing high-quality customer service consistently Performing sales administration tasks as required Skills, competencies & experience required: Customer-focused with excellent communication skills High attention to detail Proficient in Excel and Word Please apply now for immediate consideration. Shortlisting will take place soon. Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency for this vacancy. We are committed to equal opportunity and do not discriminate based on gender, marital status, race, religion, color, age, disability, or sexual orientation. Candidates will be assessed based on merit, qualifications, and ability to perform the job duties. #J-18808-Ljbffr