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For Companies At a Glance
- Tasks: Install, service, and support Microlise products at customer sites.
- Company: Join Microlise, a leading provider of telematics solutions for top UK retailers.
- Benefits: Enjoy private medical insurance, 25 days holiday, and great staff perks like discounts and events.
- Why this job: Be part of a certified Great Place to Work with a focus on employee well-being and development.
- Qualifications: Experience in auto electrics or telematics, full UK driving licence, and strong customer service skills required.
- Other info: Field-based role covering Sevenoaks; shifts include weekends, with occasional visits to the Nottingham office.
The predicted salary is between 30000 - 42000 £ per year.
What will you be doing?
- Timely visits to customer sites to undertake the installation, service, and support of Microlise products
- Completing survey visits and identifying suitable solutions
- Completing QA visits on Microlise products and peripherals in customer assets
- Inventory management
- Responsible for the upkeep and safety of your vehicle and all provided tools / equipment
- Liaise with customers at all levels
- Provide support to your peers and contractor resource where required
- Ensure administration is concise, accurate and professional
- Adhere to all internal process and procedures
- Report on statistical information when required
What are we looking for?
Working Pattern
Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage.
This is a field based role covering the Sevenoaks area, however our Head Office is based in Nottingham and you will be required to visit Head Office on an ad-hoc basis in line with business needs.
Why Microlise?
When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UK’s leading grocery retailers and food logistics providers as well as to household names including Tesco, Waitrose, DPD and Royal Mail.
Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.
Recruitment Process
For successful candidates, interviews will take place whilst the advert is still live, via telephone and video conferencing; so don’t delay getting your application in!
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Auto Electrician (Field Based) employer: Microlise
Contact Detail:
Microlise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Electrician (Field Based)
✨Tip Number 1
Familiarise yourself with Microlise products and services. Understanding their telematics solutions and how they benefit customers will help you demonstrate your enthusiasm and knowledge during the interview.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves liaising with customers at all levels, showcasing your ability to communicate effectively and professionally can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with vehicle wiring diagrams. Being able to interpret these diagrams is crucial for the role, so be ready to provide examples of how you've successfully worked with them in the past.
✨Tip Number 4
Highlight your ability to work autonomously and solve problems independently. This role requires a proactive approach, so share specific instances where you've successfully tackled challenges on your own.
We think you need these skills to ace Auto Electrician (Field Based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in auto electrics and telematics. Use specific examples that demonstrate your skills in installation, service, and customer support.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities and requirements mentioned in the job description. Emphasise your ability to work autonomously and your strong customer service skills.
Showcase Relevant Skills: In your application, clearly outline your understanding of vehicle wiring diagrams and your experience working to Service Level Agreements. This will show that you are well-suited for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A concise and professional presentation can make a significant difference in how your application is perceived.
How to prepare for a job interview at Microlise
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of auto electrics and telematics. Be prepared to discuss vehicle wiring diagrams and how you've applied this knowledge in previous roles. This will show that you have the technical expertise required for the job.
✨Demonstrate Customer Service Skills
Since the role involves liaising with customers, be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to adjust your communication style to suit different audiences, as this is crucial for building rapport.
✨Showcase Problem-Solving Abilities
Prepare to discuss situations where you've had to work autonomously and solve problems independently. Employers value candidates who can think on their feet and adhere to processes while still being resourceful.
✨Understand the Company Culture
Familiarise yourself with Microlise's values and culture. Being able to articulate why you want to work for them and how you align with their mission will demonstrate your genuine interest in the position and the company.
