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- Tasks: Welcome hirers, set up facilities, ensure safety, and provide excellent customer service.
- Company: Vivify is dedicated to enhancing health and happiness in communities through sports and leisure.
- Benefits: Enjoy flexible hours, staff uniform, wellbeing support, and career development opportunities.
- Why this job: Join a passionate team making a real difference in the community while gaining valuable experience.
- Qualifications: Great communication skills and a passion for service; no prior experience required.
- Other info: Full training provided, including health and safety protocols and customer service skills.
Job Type: Part Time, Zero hour contract
Salary: £10.00 - £12.21 per hour
Who Are Vivify? We believe nothing is more important than people's health and happiness. What we do makes a difference. We want to inspire people everywhere to get the most out of life, bring communities together and to help schools generate much needed revenue. We PRIDE ourselves on minimising the hassle for schools to let out their sports and leisure facilities and our Community Hosts are PASSIONATE about providing an excellent service to groups who hire those facilities.
Job Purpose: To welcome our Hirers and their groups into the schools' facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy their visits.
Role and Responsibilities:
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience.
- Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school's premises are always left as found.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they're locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, its grounds and environment are maintained and that everyone on site is kept safe and healthy.
Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service.
We pride ourselves on the quality of our work and the service we provide. We always find a way to make it happen if it improves either of these things and so the Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for?:
- Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide.
- No problem is too tough for us. We find a way.
- We make everything as simple as possible, so our administration processes and the systems we use are too.
- Organised, quick to act and flexible to be able to provide the best customer experience to our hirers.
- Interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
- A great communicator, able to represent Vivify with the school and our hirers in a professional way.
What do we offer our employees?
- Staff uniform
- Employee of the month (voucher award!)
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions.
- Free staff parking
- Staff referral bonus and voucher scheme.
- School referral bonus.
- Career development and training opportunities.
Process:
- Complete the short questionnaire and apply with your CV
- We will contact you to arrange a telephone interview
- If you are successful, Vivify request and pay for an Enhanced DBS check
- Start date confirmed and training arranged
Safer Recruitment Policy. Please note, this role requires us to run an Enhanced DBS check before starting your first shift.
Benefits:
- Company events
- Company pension
- Referral programme
Community Host / Leisure Assistant - St Ambrose College - Altrincham, Greater Manchester. Job i[...] employer: Vivify Venues
Contact Detail:
Vivify Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host / Leisure Assistant - St Ambrose College - Altrincham, Greater Manchester. Job i[...]
✨Tip Number 1
Familiarise yourself with the facilities at St Ambrose College. Knowing the layout and available equipment will help you answer questions confidently during your interview and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. This will highlight your ability to create a positive experience for hirers, which is crucial for this position.
✨Tip Number 3
Research Vivify's values and mission. Understanding their commitment to community and customer satisfaction will allow you to align your answers with their expectations during the interview process.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to take on various tasks. The role may involve unexpected duties, so demonstrating your adaptability will make you a more attractive candidate.
We think you need these skills to ace Community Host / Leisure Assistant - St Ambrose College - Altrincham, Greater Manchester. Job i[...]
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Community Host. Tailor your application to highlight relevant experiences that demonstrate your ability to deliver excellent customer service and maintain safety standards.
Craft a Tailored CV: Ensure your CV reflects your skills and experiences that align with the role. Emphasise any previous experience in customer service, event management, or working in a school environment. Use clear headings and bullet points for easy readability.
Write a Compelling Cover Letter: In your cover letter, express your passion for community engagement and your commitment to providing a positive experience for hirers. Mention specific examples of how you've successfully handled similar responsibilities in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Vivify Venues
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for working with the community and helping others. Share any relevant experiences where you've positively impacted a group or event, as this aligns perfectly with Vivify's mission.
✨Demonstrate Your Organisational Skills
Since the role involves setting up facilities and ensuring everything runs smoothly, be prepared to discuss how you manage tasks efficiently. Provide examples of times when you've successfully organised events or activities.
✨Highlight Your Communication Abilities
As a Community Host, you'll need to interact with various groups. Be ready to showcase your communication skills by discussing how you handle different types of people and situations, ensuring a positive experience for everyone involved.
✨Prepare for Health and Safety Questions
Given the importance of safety in this role, brush up on basic health and safety protocols. Be prepared to answer questions about how you would handle potential hazards or ensure the safety of the facilities during events.
