At a Glance
- Tasks: Manage restaurant and event bookings, ensuring exceptional guest experiences.
- Company: Join Sofitel London St James, where luxury meets playful indulgence in hospitality.
- Benefits: Enjoy competitive salary, free stays, discounts, and exceptional training opportunities.
- Why this job: Be part of a dynamic team that values diversity and personal growth in a luxurious setting.
- Qualifications: Detail-oriented with experience in F&B sales or hospitality events; knowledge of reservation systems is a plus.
- Other info: Join the largest hospitality group in Europe and thrive in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Company Description At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it\’s an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality. Job Description Sofitel London St James invites you to join a distinguished team where timeless elegance meets contemporary hospitality. We are seeking a detail-oriented Food & Beverage Sales Executive to oversee and coordinate all aspects of restaurant and event bookings across our dining venues, including Wild Honey St James , The Rose Lounge , St James Bar , and The Terrace . In this position, you will be looking after the reservations and private dining enquiries, curate bespoke guest experiences for key occasions such as Christmas and New Year’s Eve, and support revenue growth through strategic upselling and cross-selling. You will work closely with outlet managers and chefs to ensure seamless execution of every reservation and event, while upholding the highest standards of guest service. Key Responsibilities: Manage all bookings via 7Rooms and related platforms with precision and attention to detail. Coordinate private dining and special events in liaison with outlet managers and chefs. Ensure timely, accurate correspondence with all guests—responding within 24 hours. Maintain and distribute weekly BEOs and oversee booking guarantees and contracts. Maximise seating and revenue through smart yield management, menu quoting, and upselling. Become an expert in our systems, menus, and promotions, with full training provided. Stay informed on local events and market trends to anticipate guest needs and optimise operations. Offer intuitive service that goes beyond expectations, creating moments that last. Showcase the unique identity of each venue and how they stand apart from competitors. Produce weekly forecasts and performance reports for F&B outlets. Engage with local corporate clients to promote seasonal offerings and dining packages. Qualifications A detail-oriented professional with experience in restaurant reservations, F&B sales, or hospitality events. Knowledge of 7Rooms (or similar reservation systems) is a strong advantage. A proactive and collaborative mindset, with a passion for guest service and fine dining. Strong communication and organisational skills. Entitlement to work in the UK as this position is not eligible for sponsorship. Additional Information Discover a world of unparalleled perks tailored just for you: Competitive Salary, service chargeand an annual bonus of £1.300 per year. Employee Benefit Card – Discounted rates at Accor properties worldwide. Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones. Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast. Complimentary Meals While on Duty. Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices. Be Part of the Largest Hospitality Group in Europe. Exceptional Training and Development Opportunities through Apprenticeship Program. Global Growth Opportunities. Employee Assistance Program with 24/7 GP Access – Your well-being is our priority. Social Events and Activities. Bring passion and dedication to excellence, and we will recogniseyour contribution with a variety of benefits, rewards and developmentopportunities. We also offer a range of wellbeing initiatives, including appswith content to help you feel at your best. Join us, and you can thrive as anindividual as well as being part of a supportive and inclusive team. Let your passion shine, visit careers.accor.com #J-18808-Ljbffr
Food and Beverage Sales Executive employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Sales Executive
✨Tip Number 1
Familiarise yourself with the 7Rooms reservation system, as it's a key tool for this role. If you can demonstrate your knowledge or experience with similar systems during your interactions, it will show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Research Sofitel London St James and its dining venues thoroughly. Understanding their unique offerings and how they stand out from competitors will help you engage more effectively with the team and potential clients.
✨Tip Number 3
Network with professionals in the hospitality industry, especially those who have experience in food and beverage sales. They can provide insights and tips that could be invaluable during your application process.
✨Tip Number 4
Stay updated on local events and market trends that could impact guest needs. Being able to discuss these topics during interviews will showcase your enthusiasm and understanding of the role's demands.
We think you need these skills to ace Food and Beverage Sales Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food and Beverage Sales Executive. Familiarise yourself with the key tasks mentioned in the job description, such as managing bookings and coordinating events.
Tailor Your CV: Highlight your relevant experience in restaurant reservations, F&B sales, or hospitality events. Make sure to include any knowledge of reservation systems like 7Rooms, as this is a strong advantage for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service and fine dining. Use specific examples from your past experiences to demonstrate how you can contribute to creating enchanting guest experiences at Sofitel London St James.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Accor Hotels
✨Know the Venue
Familiarise yourself with Sofitel London St James and its dining venues. Understand their unique offerings and how they stand out from competitors. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Detail Orientation
As a Food and Beverage Sales Executive, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature led to successful bookings or events. Highlighting this skill will resonate well with the interviewers.
✨Demonstrate Upselling Skills
Be ready to discuss strategies for upselling and cross-selling. Think of creative ways to enhance guest experiences through tailored recommendations. This will show your proactive mindset and understanding of revenue growth.
✨Engage with Local Trends
Stay informed about local events and market trends that could impact guest preferences. Discuss how you would leverage this knowledge to optimise operations and enhance guest satisfaction during the interview.