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- Tasks: Manage golf bookings, assist customers, and handle clerical duties.
- Company: Join a social enterprise focused on community wellbeing through sports and leisure activities.
- Benefits: Enjoy free access to leisure facilities, discounts on food, and early salary withdrawal options.
- Why this job: Be part of a team that promotes health and happiness in the community while enjoying a vibrant work culture.
- Qualifications: Experience as a receptionist and a passion for golf are essential.
- Other info: Flexible hours and a chance to make a positive impact in your local area.
Salary: £12.21 per hour
Job Type: Flexible
Do you have experience working as a receptionist? Do you have an interest in Golf? If so, we’re looking for dedicated and enthusiastic Golf Receptionist to join our team! In return you get to work for a great company with like-minded people with a competitive salary and benefits package including:
- Free access to Mytime Leisure & Golf for you (worth up to £500 each year!)
- 25% off food and beverage and free hot drinks
- Early Pay - withdraw a part of your salary in advance of the pay day.
- Discounts and eVouchers available via our Employee Benefits Platform.
Key Duties:
- To administer golf bookings using computerised and manual systems, ensuring all customers are booked in correctly.
- To administer the hire equipment and deposit system.
- To record and administer the lost property system.
- Ensure that all information displayed in the reception area is up to date and regularly restocked.
- To sell shop stock in accordance with company procedures & upsell at every opportunity.
- To assist with any general clerical duties as requested.
- To attend Receptionist meetings and feedback ways of improving and developing the service.
- To feedback any areas of concern or any Health and Safety issues to the Manager.
Role requirements:
Is to be responsible for providing exceptional customer service to members and guests at the golf course or club, managing check-ins, reservations, and handling various administrative duties.
Interested? Here’s a little more about us: We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we’ve helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!
*All offers of employment are conditional upon you signing the contract of employment and:
- Satisfactory health clearance;
- Two satisfactory references;
- Proof of attainment of qualifications;
- Evidence of your right to work in the United Kingdom; and
- Satisfactory Disclosure and Barring Service (DBS) check if needed for the role.
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required.
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Golf Receptionist - Birmingham, West Midlands employer: Mytime Active
Contact Detail:
Mytime Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Receptionist - Birmingham, West Midlands
✨Tip Number 1
Familiarise yourself with the golf club's services and offerings. Understanding the specific amenities and activities available will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of the golf club. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Think of specific examples where you've gone above and beyond to assist customers, as this is crucial for a receptionist role in a service-oriented environment.
✨Tip Number 4
Show your passion for golf! Whether it's sharing your favourite courses or discussing recent tournaments, demonstrating your interest in the sport can set you apart from other candidates and show that you're a great fit for the team.
We think you need these skills to ace Golf Receptionist - Birmingham, West Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a receptionist and any interest in golf. Use keywords from the job description to demonstrate that you understand the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work as a Golf Receptionist and how your skills align with their needs.
Highlight Customer Service Skills: Since exceptional customer service is key for this role, provide examples of how you've successfully managed customer interactions in previous positions. This will show that you can handle the responsibilities effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mytime Active
✨Show Your Passion for Golf
Make sure to express your enthusiasm for golf during the interview. Share any personal experiences or interests related to the sport, as this will demonstrate your genuine interest in the role and the company.
✨Highlight Customer Service Skills
Since the role involves providing exceptional customer service, be prepared to discuss your previous experience in similar positions. Use specific examples to illustrate how you've handled customer inquiries and resolved issues effectively.
✨Familiarise Yourself with the Company
Research the company’s mission and values before the interview. Understanding their commitment to community wellbeing and the services they offer will help you align your answers with their goals and show that you're a good fit.
✨Prepare for Administrative Questions
As the role includes various administrative duties, be ready to answer questions about your organisational skills and experience with booking systems. Consider discussing any relevant software you’ve used in the past to manage bookings or customer information.
