Learning and Development Manager

About The Chief of Staff Association (CSA)

The Chief of Staff Association is the largest membership organisation for chiefs of staff globally, with members occupying positions of influence in over 70 countries. Our members are drawn from a variety of different sectors from some of the most prominent businesses and organisations. These include: Google, Deloitte, US Government and Salesforce to name just a few.

About the Role

The Chief of Staff Association is on the lookout for an agile, ambitious and enthusiastic Learning and Development Manager to support our online training and education programmes. Reporting into the Director of Education this role will grant access to work with some of the greatest professional minds, have day to day conversations with the world’s most exciting organisations and create the opportunity to shape real and positive impact on both people and planet.

What you’ll be doing:

Design world-class programmes:

• Develop engaging and multimedia-rich training materials, such as videos, online modules, and keynote presentations.
• Source, collaborate and engage with subject matter experts to create unique learning opportunities for our members.

Build an engaged social learning community:

• Apply adult learning principles and facilitation techniques to engage learners, encourage participation, and promote a positive learning environment.
• Cultivate a world-class mentorship programme with chiefs of staff from across the globe to connect and support each other.
• Build relationships with learners, subject matter experts, and colleagues to gather feedback, collaborate on content development, and to ensure successful learning outcomes.

Scale our learning products:

• Track and evaluate the effectiveness of education programs using key metrics provided by the LMS.
• Conduct thorough needs assessments to identify skill gaps and training requirements, ensuring that training programs address specific learning objectives.
• Use data driven strategies for deciding ambitious, scalable future learning product offerings.

Manage ambitious projects:

• Manage multiple training projects and events, including setting deadlines, prioritising tasks, and ensuring that projects are completed on time.
• Facilitate online seminars with high-profile speakers and SMEs, including making introductory remarks, managing technology and facilitating Q&A.
• Basic budgeting skills to help allocate resources effectively and ensure that education initiatives stay within budgetary constraints.

You should apply if:

• You have a Bachelor’s degree in a related field or can demonstrate experience and skill in a relevant position.
• You have 2-5 years of experience in learning and development or similar experience in a professional environment.
• You have a passion for learning, both for yourself and, on a bigger scale, for our organisation.
• You have knowledge of adult learning theory and an understanding of how to apply those principles.
• You have strong analytical skills and proficiency in using data to drive decisions and measure success.
• You have exceptional communication skills, both written and verbal.
• You have excellent project management skills with the ability to manage multiple initiatives simultaneously.
• You have experience in Hubspot, Thinkific & Asana (preferred, not required).

This role would require 5 days in our Holburn, London office.

Benefits

• Salary up to £50,000 dependent on experience
• 25 days annual leave + bank holidays
• 10 days paid sick leave
• Professional development stipend
• Private health insurance
• Access to the CSA member content library, which includes over 80 hours of learning and development.
• International travel opportunities

The Chief of Staff Association will always provide equal opportunities to any employee or job applicant. We will never discriminate or have prejudices on a person’s race, religious beliefs, sex, sexual orientation, gender, relationship status, disabilities or due to pregnancy or maternity.

CSA Limited is the UK subsidiary of The Chief of Staff Association, a public benefit corporation chartered by the State of Delaware in the United States of America.

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