At a Glance
- Tasks: Work on customers' vehicles, delivering top-notch service and fitting car parts.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a flexible work schedule.
- Why this job: Perfect for car enthusiasts wanting to grow in a dynamic environment.
- Qualifications: Experience with car maintenance and customer service is a plus.
- Other info: Part-time role with training opportunities and a supportive team culture.
Got a passion for all things motoring? You’ll already have some experience of working with cars, either as a job or as a hobby. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role – you’ll be delivering market-leading standards of service.
Working on customers’ vehicles in our car park, you’ll help us wow every customer. A practical problem solver who works quickly and efficiently, you already have confidence with all things motoring. You’ll have some experience of fitting, and we’ll train you to deliver a wide range of expert vehicle fitting services across car parts and technology. Carrying out most of the service and repair work yourself, you’ll also help develop other members of the team. We only work to the highest quality standards, just like you.
Ideally, you already have experience in a retail or automotive/mechanic environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you’ll need:
- Experience of car parts fitting, including completing basic car maintenance such as bulbs, blades, batteries
- Experience of sharing expertise with others
- Experience of delivering great customer service ideally in a retail sales or automotive based environment
- A proactive approach to helping customers
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Auto Technician employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Technician
✨Tip Number 1
Make sure to showcase your passion for cars during any conversations or interviews. Share specific examples of your experience with car maintenance or fitting, whether it's from previous jobs or personal projects. This enthusiasm can really set you apart!
✨Tip Number 2
Familiarise yourself with the latest automotive technologies and trends. Being knowledgeable about electric vehicles and modern car parts will demonstrate your commitment to the industry and your ability to adapt to changes.
✨Tip Number 3
Prepare to discuss how you've provided excellent customer service in past roles. Think of specific instances where you went above and beyond for a customer, as this aligns perfectly with the expectations for this position.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
We think you need these skills to ace Auto Technician
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any experience you have with car parts fitting and basic maintenance. Whether it's from previous jobs or personal projects, showcase your practical skills clearly.
Showcase Customer Service Skills: Since this role involves interacting with customers, highlight any past experiences where you've delivered excellent customer service, especially in retail or automotive settings.
Tailor Your CV: Customise your CV to reflect the specific requirements of the Auto Technician position. Use keywords from the job description to demonstrate that you meet their criteria.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for motoring and your enthusiasm for the role. Mention how your skills align with the company's values and your eagerness to contribute to their success.
How to prepare for a job interview at Halfords Group PLC
✨Show Your Passion for Cars
Make sure to express your enthusiasm for all things motoring during the interview. Share any relevant experiences, whether from previous jobs or personal hobbies, that demonstrate your love for cars and automotive work.
✨Highlight Customer Service Skills
Since delivering great customer service is key in this role, prepare examples of how you've successfully interacted with customers in the past. Discuss any specific situations where you went above and beyond to help a customer.
✨Demonstrate Practical Knowledge
Be ready to discuss your experience with car parts fitting and basic maintenance tasks. If possible, bring up specific examples of repairs or services you've performed, showcasing your practical skills and problem-solving abilities.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This shows your interest and helps you understand if the position aligns with your career goals. Inquire about training opportunities and the team culture to demonstrate your proactive approach.