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- Tasks: Supervise food service operations and ensure top-notch customer service.
- Company: Join Compass Group Canada, a global leader in foodservice with 625,000 employees worldwide.
- Benefits: Enjoy flexible part-time hours and the chance to work at exciting events.
- Why this job: Be part of a creative team delivering unforgettable food experiences at major venues.
- Qualifications: Must have one year of food industry management experience and FoodSafe Level 1 Certification.
- Other info: Diversity is valued; all qualified candidates are encouraged to apply.
Working Status: Part-Time
Starting Hourly Rate: $20.00 per hour
Address: 151 Lansdowne St W Peterborough, Ontario, K9J 1Y4
New Hire Schedule: Event Days, Prep Days
Job Summary: Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Essential Duties and Responsibilities:
- Assist the Shift Managers to supervise multiple food service units.
- Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
- Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
- Communicate positively and enthusiastically to the café patrons and address their issues promptly.
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
- Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
- Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
Qualifications:
- At least one year of strong operation food industry management experience.
- FoodSafe Level 1 Certification.
- Comprehensive health and safety knowledge and training.
- Knowledge of food service catering.
- Strong supervisory skills and the capability to motivate and lead staff.
- Employee relations experience in a unionized environment is an asset.
- Excellent customer service skills.
- Excellent communication skills (written and verbal).
- Knowledge of Microsoft Office.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
Food Service Event Supervisor employer: COMPASS GROUP CANADA
Contact Detail:
COMPASS GROUP CANADA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Event Supervisor
✨Tip Number 1
Familiarise yourself with the specific food service operations at Compass Group Canada. Understanding their unique approach to customer service and food safety standards will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of Compass Group Canada. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Highlight any relevant experience in managing food service teams or events. Be prepared to share specific examples of how you've successfully led a team or improved service quality in previous roles.
✨Tip Number 4
Demonstrate your knowledge of health and safety regulations, particularly HACCP and WHMIS. Being able to discuss these topics confidently will show that you're serious about maintaining high standards in food service.
We think you need these skills to ace Food Service Event Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Food Service Event Supervisor position. Tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise your food service management experience, particularly any supervisory roles. Mention specific achievements that demonstrate your ability to lead and motivate staff.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, provide examples in your application of how you've successfully handled customer interactions and resolved issues in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at COMPASS GROUP CANADA
✨Showcase Your Leadership Skills
As a Food Service Event Supervisor, you'll need to demonstrate strong supervisory skills. Be prepared to share examples of how you've successfully led teams in the past, resolved conflicts, and motivated staff to achieve their best.
✨Know Your Health and Safety Regulations
Familiarise yourself with health and safety standards, including HACCP and WHMIS regulations. During the interview, you might be asked about your experience with these protocols, so having specific examples ready will show your commitment to maintaining a safe work environment.
✨Emphasise Customer Service Excellence
Excellent customer service is crucial in this role. Prepare to discuss how you've handled customer complaints or enhanced guest experiences in previous positions. Highlighting your communication skills will also be beneficial.
✨Demonstrate Your Food Industry Knowledge
Make sure you have a solid understanding of food service operations and catering. Be ready to talk about your previous experience in the food industry, including any relevant certifications like FoodSafe Level 1, to show that you're well-equipped for the role.
