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- Tasks: Assist customers, replenish stock, and maintain a tidy store environment.
- Company: Join the UK's largest employee-owned business, home to John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours, shift premiums, and a supportive team culture.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
- Other info: Apply quickly as roles may close early due to high demand.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply. In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key ResponsibilitiesAlongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Night Replenishment, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to customer service and quality will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, even if it's not directly related to supermarkets. This will demonstrate your ability to engage with customers and provide excellent service.
✨Tip Number 3
Show your passion for food and drink trends. Being knowledgeable about current trends can set you apart from other candidates and show that you're genuinely interested in the role.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to support various tasks within the store. Emphasising your adaptability will resonate well with the team-oriented culture at Waitrose.
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Night Replenishment, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: If you have previous experience in customer-facing roles or knowledge of food and drink trends, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your communication skills and ability to work as part of a team.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for food and customer service. Mention why you want to work for Waitrose and how you can contribute to their mission of providing excellent service and building customer loyalty.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for this role.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Food
Since the role involves working with food, it's essential to express your enthusiasm for food and drink trends during the interview. Share any relevant experiences or interests that highlight your passion, as this will resonate well with the company's values.
✨Demonstrate Teamwork Skills
As a Supermarket Assistant, you'll be part of a team. Be prepared to discuss examples of how you've successfully worked in a team environment. Highlight your communication skills and flexibility, as these are crucial for supporting your colleagues and ensuring smooth operations.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Think of examples where you've gone the extra mile for a customer or resolved a complaint effectively. This will showcase your commitment to providing excellent service.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the role and the company culture. This shows your genuine interest in becoming a Partner and helps you understand if the environment aligns with your values.
